Study On Tax Service Optimization Of Tax Service Office Of L City National Tax Bureau

As an important economic functional department,the influences of the taxation department are embodied in all aspects of our economic life.The taxation department not only owns the law enforcement power,but also is an important window for the government's external service.The Tax Service Hall is the most direct link to tax services.Today,with the construction of a service-oriented government,optimizing tax service and improving service levels are both inevitable requirement of administrative counterparts and an important way to achieve the transformation of government roles.As a whole,tax services play a basic role in tax system,and they also embody the quality of a country's taxation management.Improving taxation services can greatly improve tax collection and management efficiency and reduce tax-related costs.Taxation authorities have the responsibility to improve the quality of tax payment services and create a convenient,efficient,and high-quality taxation environment for society.Taxation authorities should pay more attention to the improvement of tax service quality especially in the new era.This paper has four sections.In the first part,it gives us a brief overview of the background,theoretical reference,purpose and significance of this study,and the it proposes the basic ideological approach and its research methods.In the second part,this paper introduces the implementation of tax service,and elaborates on the related concepts of tax service.In the third part,the investigation of tax service work is carried out.Through data analysis,it is found that the main problems are ass follows: unreasonable tax processing procedures,poor convergence of local taxation services,inadequate tax payment promotion and counseling,the lack of personalized tax services and weak supervision of tax services.By analyzing with new public service theory and tax compliance theory,etc.,this paper points out that the causes of these problems are relatively complex taxation business,lack of deep-level cooperation in the national and local taxation authorities,unreasonable tax service supervision mechanism,low overall quality of personnel,and lagging electronic management.Basing on the actual situation,the fourth part proposes rational suggestions for optimizing tax services.Then this paper takes actual tax service work of Tax Service Hall in L City and uses literature research methods,case analysis methods,and other research methods etc.to sort out its actual work.By doing this,it is in an effort of finding out the shortcomings of tax service and analyzing the influencing factors.With a systematic analysis from multiple angles,and a full range of ideas,this paper puts forward that we should optimize the tax process,merging national and local taxation,increasing the overall quality of taxation service personnel,raising the level of e-taxation,improving tax service supervision mechanism and establishing a demand-oriented taxpayer service concept.The six aspects of the service concept are used to increase the innovativeness of the tax service model,continuously improve the level of tax service,and effectively protect the legitimate rights and interests of taxpayers.In particular,this paper proposes a combination of national and local tax administrations,the application of tax credit ratings to tax services,which are innovative.It is expected to provide a decision-making reference for improving the quality of tax services for Tax Service Hall in L city.