Research On Tax Service System Based On Cross-sector Cooperation Theory

With the continuous promotion of the construction of service-oriented government,the concept of administrative management,the administrative management system,and the mode of administrative behavior will surely undergo profound changes.Under this background,as an important functional department of the government,the state tax department has gradually established and innovated a tax service model that is compatible with a service-oriented government.This has become a major issue before us.In recent years,in the practice of tax service work,the taxation department has actively explored and tried,and in particular guided by the needs of taxpayers,established a public service system and a personalized service system based on universal and differentiated needs.Taxpayers' widespread recognition.Under the background of strengthening the management of tax sources and regulating the behavior of collection,it is necessary to guide tax compliance and truly improve the quality and efficiency of services.This is a new problem faced by current tax service work.Tax service is a systematic,overall,all-member,and lasting project.It is implemented throughout the entire process of the establishment of a company,its existence,and its existence until cancellation.There are many departments involved,but there are still some viewpoints and opinions that are only taxation.There is a case where the tax bureau sings "one-man drama".The duties of the tax payment service are not clear enough.The overall coordination between the departments is not smooth enough and the overall synergy of the tax payment service is not formed,which affects the further optimization of the tax payment service.Therefore,the study of tax service system based on cross-sector cooperation theory has great theoretical value and practical significance.This dissertation is guided by the perspective of a service-oriented government,inter-departmental cooperation theory,and the latest theory and practical experience of Chinese and foreign tax collection and management studies.In combination with the author's actual work experience,the B-region IRS is used as an observation case to describe the tax service system.The basic structure analyzes the influencing factors of the tax service system and proposes corresponding countermeasures.This article includes four parts.The first part explains relevant concepts and theories such as cross-department cooperation and tax payment service system.In the second part,the B-region IRS is taken as an example to analyze the structure types of cross-sectoral cooperation in tax services at the current stage,and there are different processes and approval links in various departments of taxation services that affect the optimization of taxation services and the resources for inter-department cooperation in taxation services.Unreasonable allocation,lack of flexibility in the cooperation of tax services among various departments,and other issues.The third part analyzes the reasons for the problems existing in cross-department cooperation in taxation services.The main reason is that the lack of a trust basis among various departments of tax payment services,multi-interest results in cross-departmental cooperation in tax payment services,and incentives are not compatible.The information platform among partners is not smooth enough,and the lack of effective supervision over cooperation performance leads to ambiguity in accountability.In the fourth part,we propose measures for the optimization of tax service systems based on cross-departmental cooperation,which mainly include the establishment of a good cooperation and trust mechanism among various departments,the expansion of flexible and diversified cooperation methods among various departments,and the emphasis on communication and coordination mechanisms among taxation service providers,and increasing We will allocate resources for inter-departmental cooperation in taxation services and establish effective coordination mechanisms among various departments.