Innovative Research On The Service Model Of Shanghai Social Security Management Office Under The Background Of "Internet +"

Since the introduction of the "Internet + human society 2020 action plan",all over the country have been promoting the innovation and application of "Internet + social security".More and more service projects are moving from "offline" to "online" and from "window" to "mobile phone".More and more service initiatives are changing from "passive improvement" to "active pre-judgment",from "fragmentation" to "resource integration",More and more service experiences are moving from "complex processes" to "easy and fast" and from "manual auditing" to "data sharing"...The Internet brings new opportunities and challenges to traditional social insurance management.But the innovations listed above can only be regarded as some explorations and practices of "Social Security + Internet",in which the Internet serves only as a tool.The real "Internet + social security" is to take advantage of the idea of "Internet +" and big data,give full play to the scale of Internet application and the resource advantages of social security data,and dig deeper into the development potential of social security management and the deep integration of the Internet,so as to enhance the ability of innovation and optimize the supply mode of public services,as well as to solve the hotspot issues and difficult problems of the people's livelihood,to promote the vigorous development of social insurance.In this regard,the Shanghai social security agency has accumulated a certain practical basis after years of development,and has the conditions for the comprehensive development of the "Internet + social security" development pattern.In the overall structure of the article,this article will focus on the reform and innovation of Shanghai's social security management mode.Through consulting literature and field interviews,we will further study and elaborate the current situation and existing problems of Shanghai's social insurance management mode.On this basis,we will focus on the impact of "Internet +" on the traditional government service mode combined with practical exploration in related fields at home and abroad,put forward the development goals and innovative countermeasures of "Internet + social security" in Shanghai.On the specific content,through the study,we find that there are many problems in the social insurance management mode of Shanghai,such as insufficient service efficiency,lack of Internet plus integration and insufficient information support,all of which hinders the construction and upgrading of the service capacity of Shanghai social security agency.For this reason,this article puts forward proposals to promote the reconstruction of existing management pattern,promote the deep integration of Internet + social security,promote the transformation and upgrading of information technology,and strive to make the development of Shanghai's social security service capabilities to achieve new breakthroughs by Internet +.Moreover,taking Shanghai as a model,it provides a reference for the reform and development of the national social system and even the public service departments.