Research On HS Bank Operation Management Process Optimization

In the current economic development situation,due to the complexity of the external market environment and the intensification of competition in the internal banking environment,along with the fierce domestic financial market,the innovation of financial model is constantly changing with the background of the times.With the slowing down of China's economic growth,the rise of interest rate marketization and the constant impact of financial marketization,along with the development of the new normal financial system,China's commercial banks are facing multiple pressures,which urgently need to be transformed and leapfrogged.If you want to get a place in this fierce competitive environment,you can't be stubborn,self-confident and incomplete,you must keep pace with the times,adapt to the times,make changes and innovations.Bank operation line is the first front of bank's external service,and it has the most frequent contact with customers.The production efficiency and service quality of the staff of operation line directly affect customers'identification and satisfaction with bank service.As the carrier of the bank's sustainable operation strategy,the importance of operation line is beyond doubt.The smooth operation and management process has become one of the decisive factors to measure the core competitiveness of Chinese commercial banks,including small and medium-sized banks.In a broad sense,the process of operation management includes the whole process of product design,acceptance business,personnel allocation,risk prevention and stable operation.In a narrow sense,the operation process of a bank includes the process of accepting customer vouchers,providing financial settlement and account management services for its customers.With the development of the banking industry,the operation and management process is particularly important in the whole process of the operation of the bank.HS Bank,as a regional commercial bank with local characteristics,is restructured by city credit cooperatives and city commercial banks.Because of its late start and late development,its operation supporting measures do not match the current market situation.According to the meaning of operation business process,this paper introduces some theoretical knowledge of business process optimization management,summarizes the operation status of HS Bank,and analyses the causes of some problems caused by poor operation process,such as excessive occupancy of human resources,cumbersome front-end operation process,unclear job division,and lack of quantitative evaluation indicators.Based on the above reasons and the current situation of HS bank operation and the impact of internal and external environment on bank operation,this paper analyses the necessity of process optimization,puts forward the Countermeasures of HS bank operation and management process optimization,and some supporting measures in the process of implementation of business process optimization.This article obtains the first-hand information of HS bank operation management system through working experience,uses scientific research methods to analyze and diagnose the operation process of HS bank operation management,finds out the shortcomings and problems,excavates and deeply discusses the root causes of the problems,finds out the root causes of the problems,and then combines the current advanced operation management concepts and experiences with the domestic and foreign advanced ones.Experience,put forward Optimization Countermeasures for HS bank operation and management process,as well as the safeguard measures needed to implement countermeasures.The first chapter is the introduction,which mainly introduces the research background and significance of the operation and management mode of commercial banks,summarizes the research status of operation and management process optimization in relevant fields at home and abroad,and introduces the overall research ideas,research framework and research methods of the paper.The second chapter introduces the relevant concepts and analyses the different and centralized operation characteristics of operation management and general industrial management,which provides theoretical support for the next research.Chapter 3 analyses the current situation of HS Bank's operation process business processing and the main problems and causes of the business processing under this process.Chapter 4 introduces in detail the internal and external environment analysis of HS bank's operating environment.Combining with the advanced experience of the same industry,it puts forward the next optimization plan.Chapter 5:The countermeasures and suggestions of operation business optimization.The implementation of optimization needs to reduce counter pressure,improve operation efficiency,reduce business processing risks,save operation costs,promote network transformation,and enhance the comprehensive competitiveness of HS Bank.Chapter 6 summarizes the contents of this paper,and puts forward the future prospect of HS Bank's continuous optimization of operation and management business processes.This paper analyses the current situation of HS Bank's operation process business processing and the main problems and causes of its operation under this process.It finds that the problems in HS Bank's operation process,such as cumbersome process,inefficient allocation of human resources,risk control and counter transformation,do not reflect the marketing effect,and then points out the problems and shortcomings in HS Bank's operation and management process.The improvement countermeasures are put forward.Based on the analysis of the internal and external environment of HS bank and the advanced experience of the same industry,the next optimization scheme is put forward.Implementing countermeasures and suggestions of operation business optimization requires reducing counter pressure,improving operation efficiency,reducing business processing risks,saving operation costs,promoting network transformation,and enhancing the comprehensive competitiveness of HS Bank.This paper puts forward some better operation process optimization schemes,which will greatly improve the efficiency of business processing,and then improve customer satisfaction with the bank,provide reference for HS Bank commercial banks to implement system and process optimization next step,and also have a strong reference significance for small and medium-sized regional banks in the implementation of operation management process optimization.