A Study On The Stress Management Strategies Of Commercial Banks In The Transition Period

China's commercial banks are too dependent on deposit and loan business.Under the background of slowing macroeconomic development,the problem of rising non-performing loan ratio of commercial banks is more prominent.At the end of 2018,the non-performing loan ratio of China's commercial banks was 1.89%,which was Increased by 0.52 percentage point than the 1.37% in 2014,which was the largest value from 2011 to 2018.Among commercial banks,the problem of excessive non-performing loan ratio of rural commercial banks is more serious,and the problem of excessive non-performing loan ratio of rural commercial banks has caused widespread concern.The high non-performing loan ratio of rural commercial banks will affect the stable development of banks.Rural commercial banks are in a fiercely competitive environment,and bank employees are facing greater work pressure.If the bank staff promptly ease the pressure,it will affect the physical and mental health of the bank employees,which will affect their performance.Therefore,this paper takes A bank as a case study.This study investigates the current psychological stress of employees of Bank A through face-to-face interviews and questionnaires.Through qualitative analysis and quantitative statistical analysis,we can understand the characteristics,thoughts,psychological status and organizational attitudes of employees of the bank,and grasp the main stressors and responses of employees.The strategy and pressure results and other information,combined with the results of the questionnaire to put forward the recommendations of A bank staff stress management,for the bank's staff management work has reference value.