Research On Taxation Service Of Tax Bureau In W District Of Guangzhou

With the rapid development of the economy and society,the previous government management model is difficult to keep up with the development of the times,forcing governments to implement reforms,and the regulatory government will accelerate the transition to a service-oriented government.After the merger of the national tax,the reform of the tax collection and management system has gradually deepened,and the tax service has gradually become the core business of the tax authorities,complementing the original core business tax collection and management,and the service-oriented functions are more obvious.At the same time,the taxpayer's awareness of civil rights has gradually awakened,and the need to protect their own rights and interests has become increasingly urgent.Further improvement of tax payment services has become a major realistic issue that taxpayers at all levels must pay attention to and seriously solve.Especially in the context of the just-incorporation of national taxes,the work is still in the running-in period.How to strengthen and improve tax services in this special period is particularly important and urgent.This paper takes the tax compliance theory and the new public management theory as the theoretical basis,takes the W District Taxation Bureau as the research object,and takes the investigation and research method as the main method.It comprehensively uses the literature collection method and case analysis method,from the tax service awareness,tax service ability,Four dimensions of taxation information service and taxation service propaganda,focusing on the current situation of tax service of W District Taxation Bureau,focusing on the current existence of W District Taxation Bureau: “Lack of initiative in on-site service,poor consultation on telephone answering,insufficient knowledge of tax service knowledge,There are shortcomings in communication and resilience,insufficient coverage,stability and convenience of taxation information services,and the content of tax service promotion and object targeting,and the effectiveness of counseling is not strong.The advanced experience of taxpaying services in different cities and regions at home and abroad,and then propose countermeasures to improve and improve the tax service of the W District Taxation Bureau.