Research On Intelligent Service Management Plan Of Guang'an(Shenzhen)Industrial Park In Shen Guang Company

To implement president Xi's important instructions on poverty alleviation cooperation and counterpart support as well as to promote the development of Deng Xiaoping's hometown,Shenzhen Municipality appointed Shenzhen SEZ Construction and Development Group Co.,Ltd.to undertake the joint construction between Shenzhen and Guang'an.An agreement on building the Guang'an(Shenzhen)Industrial Park was officially signed by these two governments in Sep 2016.The total planned area is about 15 square kilometers and a joint venture company named Sichuan Shenguang Cooperative Industry Investment Development Co.,Ltd.was found to charge the development,construction,investment and operation of the park.Due to the weak information infrastructure construction,low application of high technologies,and the lack of systematic resource utilization mechanism,the park lacks a comprehensive service management system.All these factors have seriously hindered the sustainable development of the park for more than 2 years since its establishment.It is the research issue of this paper to solve the current problems and lay a good foundation for the sustainable development of the park by constructing intelligent service management solutions.The paper takes the analysis and solution of the above questions as research orientation,and comprehensively uses literature analysis case study,field investigation and qualitative induction methods.Firstly,literature analysis lays the theoretical guidance by combing the theoretical research on service management of parks at home and abroad.Secondly,field investigation collects objective and abundant research data to provide essential support for case study.Finally,qualitative analysis is used to conclude the results of the research objects.This paper firstly expounds the theory and practice of the smart park service management program,and combines domestic and foreign well-known smart park practice cases to analyze and summarize the core elements of intelligent service management.Secondly,based on the internal and external environment and capability analysis faced by ShenGuang Company,it studies the necessity and feasibility of constructing a smart service management plan.Through on-the-spot investigation,it clarifies the clear needs of the multi-stakeholders for intelligent service management,and builds a smart service management plan “one platform,one system and two modules” for the Guang'an(Shenzhen)Industrial Park,which is a cloud computing service,an operational support system based on cloud computing management system,integrated management module of the park and the enterprise service module of the park.Finally,from the perspective of the implementation plan and key point control of the plan,the paper formulates the guarantee strategy for the implementation of the plan.The targeted construction of intelligent service management plan for Guang'an(Shenzhen)Industrial Park not only improves the short-term investment capacity of the park,but also improves the poor management ability of industrial service resources and capabilities of organizational management,that helps the park achieve efficient management and quality service.Meanwhile,it provides a certain reference value for the healthy development,transformation and upgrading of other traditional parks in the country.