The Study Of Tax Services Optimization In The Context Of The Internet Plus

Modern society has fully entered the information age.The popularity of Modern society has entered the information age.With the popularity of computer information technology and Internet technology,everyone's work and life style has changed dramatically,which has brought great convenience to everyone.Nowadays,through the computer terminal and mobile phone terminal,we can not only know the world at home,but also solve many problems at home.In July 2015,the CPC Central Committee and the State Council made a strategic plan to promote the "Internet +" action.The State Administration of Taxation responded quickly.In September of the same year,it issued the "Internet plus tax" action plan,and planned a blueprint for Pratt & Whitney tax and intelligent taxation as a whole.Over the past few years,the promotion of "Internet plus tax" has opened up a new era of Tax Administration for the tax system and the vast majority of taxpayers.In particular,the further promotion of "Internet plus tax service" has brought tangible benefits to taxpayers.Although the tax department has achieved certain results in the "Internet + tax service",the traditional tax service concept and mode still deeply affect the tax authorities' thoughts and actions,and it is difficult to meet the increasing demand of taxpayers' tax services.Therefore,how to make use of the "Internet +" to make a radical renovation and reform of the tax service work of tax authorities is a big problem for tax officials.Starting from the background of "Internet plus tax service",this paper introduces the basic connotation and characteristics of "Internet plus tax service",expounds the new public management theory and the new public service theory,analyzes the advantages and disadvantages of the two theories,and clarifies the relationship between the two opposites,and combines the Nolan model and the Michel model,so as to provide a theoretical basis for the follow-up research.And inspiration.Next,take the D tax bureau of M city as an example,discuss the problems of the existing tax service in the "Internet + tax service",which are still not firmly established,the efficiency of information service is not high,the information level is not high,the role orientation is not accurate,and the tax service society is not enough.Aiming at the characteristics of "Internet +" technology,aiming at the causes of the problem,taking the new public management theory,the new public service theory,the Nolan model and the Michel model as the cornerstone,we put forward practical suggestions and measures from six aspects,namely,ideas,systems,talents,technology,social informatization,and introduction of intermediaries.It includes updating service concept,establishing a people-oriented tax service system,optimizing the construction of "Internet + tax service" team,providing efficient and convenient information tax service,enhancing the level of social information sharing,and actively playing the role of social intermediary organizations,and detailing them in detail under these six frameworks.Finally,we will form a completed proposal to perfect the Internet plus tax service,and provide new ideas and possibilities for promoting the development of tax service in China.