The Impact Of Emotional Intelligence On Task And Innovation Performance Of Shopfloor Employees: Intermediary Adjustment Model

At present,enterprises are generally faced with the pressure of transformation and upgrading.In order to break through this dilemma,enterprises must improve their own innovation capabilities in addition to maintaining their own economic benefits.The shopfloor employees are in the production line,which is the most basic unit of enterprise innovation and efficiency.Therefore,the task and innovation performance of shopfloor employees are of great significance to the development and breakthrough of the enterprise.Studies have shown that employees with higher emotional intelligence have a higher willingness to contribute to the company,which provides a theoretical basis for studying the impact of emotional intelligence on job performance.However,as far as the current research results are concerned,employee behavior can be indirectly and actively affect employee performance,but there is still a lack of research on emotional intelligence through the path of employee initiative behavior.Previous studies have shown that high-emotional intelligence employees have a high sense of self-efficacy,and high self-efficacy allows employees to show more extra contributions(such as voice behavior)based on their own work.Scholars generally believe that reasonable behaviors can stimulate the organization's strategic thinking,improve work processes,improve the effectiveness of organizational decision-making,prevent crises,and create favorable working conditions for employees,thereby improving their performance.It can be seen that the employee's suggestion behavior may be a role path between the employee's emotional intelligence and job performance.In addition,the main reason for employees to retain their voices is the style of managers.Therefore,under different leadership styles,employees' perceptions of work and decision-making decisions may be different,which in turn affects employee performance.Based on the above analysis,this study builds a theoretical model of the impact mechanism of shopfloor employee emotional intelligence on job performance based on social exchange and social cognition theory.This paper explores the mediating role of shopfloor employee voice behaviors in emotional intelligence and job performance,and uses transformational and transactional leadership as context variables to explore their impact on shopfloor employees' emotional intelligence on the relationship between the two types of voices.This study collected samples by questionnaire and used SPSS and Lisrel software to analyze the sample data statistically.The conclusions were as follows:(1)The emotional intelligence of shopfloor employees positively affected task performance and innovation performance.(2)Emotional intelligence has a positive impact on prohibitive voices and promotive voices.(3)Prohibitive voices have a significant mediating effect in the process of emotional intelligence affecting task performance.promotive voices have a significant intermediary role in the process of emotional intelligence affecting innovation performance.(4)Transformational leadership positively regulates the relationship between emotional intelligence and promotive voices,negatively regulates the relationship between emotional intelligence and prohibitive voices,and transactional leadership positively regulates the relationship between emotional intelligence and prohibitive voices,and negative adjustment The relationship between emotional intelligence and promotive voice.This research enriches the research on the voice behavior and the job performance,and expands the theoretical research on the relationship between the shopfloor employee's emotional intelligence of the energy enterprise and its job performance,which provides a theoretical basis to improve the efficiency of the shopfloor employees' voices and work enthusiasm in the enterprise context.There are important implications for improving shopfloor employee performance,how leaders can play their leadership style,and how employees can better use their emotional intelligence and achieve higher job performance in their organizations.