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Study On The Difficulties And Influencing Factors Of The Career Development Of Tellers In China Construction Bank Shihezi Branch

Posted on:2021-01-24Degree:MasterType:Thesis
Country:ChinaCandidate:L Y YangFull Text:PDF
GTID:2439330620972745Subject:Business Administration
Abstract/Summary:PDF Full Text Request
In the face of changes in the economic landscape and the new demands placed on enterprises by the market,the pressure on the domestic market is gradually increasing.Bank tellers are front-line employees in the bank.Most of their daily work is basic work,and they endure high intensity every day The pressure of work needs to face customers from all walks of life and various personalities.The sense of job burnout is more obvious,many tellers have chosen to change jobs,and some even have the idea of leaving.Enterprise development should be driven by stable talents,as is the banking industry.As the foundation of the bank's development,the frontline employees of the bank have shown a rising turnover rate in recent years,which has increased the bank's management costs.China Construction Bank Shihezi City Branch was officially established in September 1989.After years of development,its performance has been continuously improved.However,due to certain characteristics of the bank and management problems,its turnover rate is high,and its career development is confused,which indirectly affects its performance.Therefore,through the research on the comprehensive teller career of China Construction Bank Shihezi City Branch,this article will not only make China Construction Bank Shihezi City Branch aware of the needs of front-line employees,improve employee treatment,be targeted,reduce corporate management costs and shape good Corporate image and industry reputation.This article studies the plight of the career development of tellers in China Construction Bank Shihezi City Branch,using questionnaires and other research methods to study its current situation and its problems,find out the factors that affect career development,and combines career development theory and level of need theory.Its optimization strategy.It mainly includes five parts: Part I: This part describes the background of the thesis research,including research significance,research content,research methods,technical routes and other aspects;Part II: put forward relevant overview and theoretical basis,including bank tellers and Work characteristics,employee career planning theory,two-factor theory and need hierarchy theory lay the foundation for the research of this article;Part III: Analysis of the career development status of tellers of China Construction Bank Shihezi Branch,including its branch profile,organizational structure and personnel status,Use questionnaire survey to understand the development of the teller and the existing problems,and propose specific influencing factors;Part IV: Propose countermeasures and guarantee measures for the improvement of the teller career of China Construction Bank Shihezi Branch;Part V: Research conclusions,enlightenment and limitations.Sort out and summarize the research results of this article,point out the deficiencies in this article and add.I hope that through this study of the career development dilemma of the teller of the China Construction Bank Shihezi City Branch,I will find out its shortcomings and influencing factors,and use the relevant theories of career development to put forward practical suggestions and opinions,so as to improve the stability of employees and enrich their careers.Develop channels to improve performance and efficiency.
Keywords/Search Tags:China Construction Bank Shihezi Branch, Teller Post, Career Development, Dilemma
PDF Full Text Request
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