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Research On The Impact Of Enterprise Employee Satisfaction On Job Performance

Posted on:2020-06-15Degree:MasterType:Thesis
Country:ChinaCandidate:Y ZhouFull Text:PDF
GTID:2439330623972008Subject:Business Administration
Abstract/Summary:PDF Full Text Request
With the progress of human civilization,the international competition mode gradually tends to the competition of knowledge and talents.Knowledge has become the main supporting force for the development of a country and the driving force for the rise of enterprises.Nowadays,no matter what industry it is,knowledge is always the basis for its long-term development.The enterprise leadership must pay more attention to employees' knowledge and cultivate excellent knowledge talents,so as to smooth the road of development.In addition,the construction of the knowledge management system has become a necessity,the knowledge sharing behavior is one of the most important,not only can increase the communication among employees,promote the cooperation relations,and conducive to enterprise in the form of organization together to complete the new innovation,realize the true value of knowledge,thus to contribute to the development of for the enterprise.However,there are many problems to be faced in the realization of knowledge sharing in real life.In order to protect their own interests,most people hope to obtain all the benefits and are not willing to share the knowledge they have mastered,which is the biggest obstacle to the realization of information sharing at present.Therefore,in order to solve this problem,the most important thing is to do a good job in the ideological work of internal employees,cultivate their overall consciousness,establish a sense of responsibility,protect their basic rights and interests,improve their satisfaction with the enterprise,and realize knowledge sharing in a gradual way.To sum up,through certain scientific research methods,this paper investigates the relationship between employee satisfaction with the enterprise and knowledge sharing behavior in an objective and fair manner.The specific contents are as follows:First,on the basis of reviewing and summarizing previous relevant literature,this paper constructs a theoretical model with employee satisfaction as the independent variable,knowledge sharing behavior as the intermediary variable and job performance as the dependent variable.At the same time,this paper selected the innovation as job satisfaction and communication satisfaction reflect the measure of employee satisfaction,and according to the two-factor theory of health-incentives,job satisfaction is divided into returns,interpersonal relations and the promotion of three dimensions,could be divided into the communication with superior communication satisfaction and communicate with colleagues and communication three dimensions of job performance into task performance and performance of the relationship between two dimensions,makes theoretical model more system in this paper.Secondly,in this paper,on the basis of domestic and foreign relevant maturity scale,design,distribution and recycling questionnaire,through the 250 valid questionnaire data to carry on the empirical analysis,research conclusion: employees of different personal attributes to various research variables exist some significant differences,such as in the aspect of knowledge sharing behavior,college degree and the following staff more than a bachelor's degree of employees' performance positively,female employees in the communication with colleagues,communication and knowledge sharing behavior in terms of perception than male employees;Employee satisfaction has a significant positive impact on knowledge sharing behavior,while communication satisfaction and job satisfaction have a significant positive impact on knowledge sharing behavior.Different dimensions of communication satisfaction and job satisfaction also have a significant positive impact on knowledge sharing behavior.In addition,knowledge sharing has a significant positive impact on job performance and its two dimensions.Among them,knowledge sharing has a higher impact on relational performance and a lower impact on task performance.Through the analysis of mediating effect,it can be seen that knowledge sharing plays a mediating role in the impact of employee satisfaction on job performance.Finally,based on the conclusions of empirical research in this paper,it provides management Suggestions for enterprises to improve knowledge sharing and work performance from the aspects of establishing a scientific and reasonable salary system and promotion mechanism,improving communication channels and creating a good communication atmosphere,creating a good knowledge sharing atmosphere and diversified management methods.
Keywords/Search Tags:employee satisfaction, Knowledge sharing, Knowledge sharing behavior, Job performance
PDF Full Text Request
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