Research On Performance Appraisal Method Based On The Total Relationship Flow Management

How to design a performance evaluation system to effectively motivate the employees to pursue company's strategic goals has become a critical and challenging issue in the academic and business community.At present,there are several widely used performance appraisal methods,such as Management by Objectives(MBO),Key Performance Indicators(KPI),Balanced Scorecards(BSC),360-degree Performance Evaluation,etc.From the systematic point of view,most of these methods neglect the emergent feature between individual and organizational performance and only emphasize the improvement of partial job performance.And that's why they fail to achieve the overall enhance of organizational performance.In view of the limitations of above methods,we introduce a new theory,namely the Total Relationship Flow Management Theorems,to identify the relationship between post and organization performance and propose a new appraisal method.The theorems have mathematically proved that the organizational behavior is determined and governed only by the organization's input flow and all its relationship flows at or above a so-called basic level,i.e.the total relationship flow.Therefore,performance appraisal should evaluate the relationship flows between the posts to ensure that all of them are established between the proper posts on the proper level at the proper time with the proper content and amount in a proper manner.Besides,the responsibility degree and relationship flow weight are put forward to transform the relationship flow performance into the posts'.To support such appraisal method,we also propose a post model based on the relationship flow to replace the traditional job description,which is more strategy-oriented,dynamic and accurate.The new method takes the relationship flow and its TPLCAMD dimensions as the key performance indicators,set appropriate parameters as the only standard,and combine the assessment results of upstream and downstream.It is conductive to enhance the collaboration between posts and achieve the overall optimality of organizational performance,which caters to the trend of strategic human resources management.