| With the continuous development of China’s economy and transportationmeans,the competition among enterprises is becoming more and more fierce,and the competition among manufacturing enterprises is in full swing.As consumers pay more and more attention to product quality,manufacturing enterprises have focused their work on improving product quality,and the competition among manufacturing enterprises has gradually changed into the competition of product quality.M Pump Co.,Ltd.is a manufacturer of screw pump and centrifugal pump.In order to cope with the fierce market competition and run out of the predicament of the enterprise itself,M Pump Company has formulated a strategic policy to reduce the cost of the enterprise,improve enterprise quality management level,improve customer satisfaction and market competitiveness,and increase the profits of the enterprise by improving product quality.Therefore,improving product quality has become the primary task of M Pump Company at this stage.In order to improve the product quality and quality management level of M Pump Industry Company,this thesis takes the main product quality problems existing in M Pump Industry Group Co.,Ltd.as the research target,uses six sigma management methods and tools to analyze the main quality problems existing in the process of product processing of M Pump Industry Group Co.,Ltd.and raised by customer complaints,and finds out the key factors affecting product quality.Combining with the actual situation of the enterprise,this thesis puts forward relevant improvement and control measures to improve the quality of the company’s products,reduce the economic losses caused by the occurrence of undesirable products,enhance the competitive advantage of M Pump Group in the pump industry,win customer satisfaction,and implement the strategic policy of the enterprise. |