Research On The Construction And Application Of Performance Appraisal Index Of A Power Supply Company Based On Balanced Scorecard

The new round of power system reformation calls for opening electricity sales business in an orderly manner.The National Development and Reform Commission has issued a document which calls for a further 10% reduction in the price of general industrial and commercial electricity.Meanwhile,State Grid Corporation of China has also put forward countermeasures such as "strictly controlling grid investment,tapping potential effectiveness enhancement,reducing cost and saving expenditure".Under the circumstances,local power supply companies not only need to guarantee grid security and quality services,but also need to reduce the cost of operation and maintenance and improve operation efficiency.However,the current performance evaluation system can not meet this requirement,especially the county-level power supply companies.In order to clearly grasp the problems existing in the performance evaluation system of power supply companies and give full play to the mobilization role of performance management,this paper interviewed and researched a representative county-level power supply company,and studied the method of reconstructing the performance evaluation system through balanced scorecard,hoping to provide valuable references for power supply companies at all levels.In this paper,Power Supply Company A is regarded as the object of case study.The first two chapters mainly describe the related conceptual theories of performance evaluation and balanced scorecard,and study the associated documentaries.The third chapter introduces the case of Power Supply Company A,describing its general situation and the current performance evaluation system,and summarizing and analyzing its existing problems on the system mentioned above.The fourth chapter is the construction of performance evaluation system,analyzing the necessity and feasibility of that in Power Supply Company A through balanced scorecard and SWOT tools,and reconstructing the system.After the construction principles and division of labor being defined,the strategic objectives of the enterprise and strategic map are planned first,and then,through the balanced scorecard,the four dimensions of performance appraisal indicators of PowerSupply Company A are constructed.After the indicators are identified,Delphi method is used to determine the priority of all levels of indicators and the target value of new indicators,and then AHP method is used to determine the weight of indicators.The fifth chapter is about the application of performance evaluation system,assessing the annual index score of Power Supply Company A in 2018 through the efficacy analysis method and dimensionless processing,analyzing all the dimensions of data,and putting forward related application suggestions.The sixth chapter is on the research conclusion and future prospect.The main conclusions are as follows: first,a power supply company can solve the performance problems in current situation by using the balanced scorecard to build the performance evaluation system.Secondly,the improvement of dimension of balanced scorecard can be used for reference in the construction of performance evaluation system for county-level power supply companies.In the future,the company level performance evaluation system will be spread to all departments and power supply stations.At the same time,the dimensions of the balanced scorecard will continue to be improved and revised in combination with the actual application of case companies.There are two innovations in this paper.The first is the research object.The unique form of branches owned by the public(unincorporated)is chosen.The second is the establishment of the Balanced Scorecard dimension,which changes the financial dimension into the profit and target dimensions.