Research On The User Experience Evaluation Criteria Of Kingdee ERP Product

At present,Internet products are in a stage of rapid development and iteration.The categories of Internet products have developed into different branches due to the needs of users,and whether the user experience is good or bad is particularly important to the product.Therefore,the measurement of user experience is indispensable for both the product and the design team.Academia and the industry have been very mature in the discussion of user experience measurement,but most of them are more abstract conceptual interpretations.Due to the strong universality,the user experience evaluation framework is poorly targeted,and it appears more abstract in specific products.The research of this thesis is derived from part of the research results in the school-enterprise cooperation project "User Experience Quality Evaluation System Framework Research" between the Intelligent Experience and Interaction Design Laboratory of Hunan University and Kingdee.The user experience evaluation of Kingdee ERP products is the research object.To discuss the basic structure,construction method and final model of the user experience evaluation framework.First,based on theoretical research,the paper summarizes the historical context of authoritative standards in the field of user experience evaluation,as well as the evolution of the evaluation structure,and launches actual case analysis.Secondly,according to the summarized framework,combined with the cooperation with enterprise projects,relying on Kingdee’s internal quality management data,a targeted framework underlying structure was constructed,and the key product-related dimensions were summarized.Then,taking the development of real projects as the idea,in project practice,through research methods such as literature research,card sorting,and workshops.Finally,in order to verify the effectiveness of the framework,a small-scale trial and investigation was carried out within the enterprise based on the theoretical framework,and effective data and feedback with reference and thinking significance were obtained.The evaluation framework based on the user experience of Kingdee ERP products proposed in the thesis achieves the purpose of quantifying and evaluating user experience based on product characteristics,which has high theoretical and practical value.In theory,it mainly draws on the research results in the field of user experience concept research and user experience evaluation,and adds the author’s thinking in the project to build a user experience evaluation framework infrastructure with product characteristics,and implement it through project research methods.In terms of application,the model framework finally proposed by the project carried out workshops within the enterprise in the early stage to obtain corporate consensus.The practical results show that the model has good application value and has achieved good feedback.