| In recent years,the telecom network fraud crime has been fierce,seriously eroded the social credit system,the impact is extremely bad,the people have a strong reaction to this,deeply hate,has become an outstanding crime problem affecting social stability.To this end,some areas have set up anti-telecom network fraud center,trying to integrate multiple forces,joint combat telecom network fraud crime.However,the anti-telecom network fraud center has not achieved satisfactory results in the actual operation process.This paper takes the operation of wuhan anti-telecom network fraud center as an example and takes collaborative governance as the theoretical basis to try to analyze the problems,causes and countermeasures encountered in the current process of anti-telecom network fraud management in China.In terms of the problems encountered in the process of governance,the role of the current anti-telecom network fraud center is highly dependent on the public security department,and its external credibility is insufficient.However,it is difficult for Banks,communications and other organizations to break out of the framework of economic rationality and take management right as the protection umbrella for passive cooperation or inaction,or even profit from it.As for the governance system,the anti-telecom network fraud center lacks sufficient legal authorization,the responsibility and authority and personnel management system are relatively chaotic,and the personnel team structure is not reasonable.From the process of interaction and coordination,the regular communication and consultation platform has not yet been established,usually the public security organs or the anti-telecom network fraud center requires the relevant organizations to provide relevant data temporarily and cooperate in solving cases.However,there is a set of management system within the relevant subject,and the division of management authority under this system cannotmeet the needs of the public security organs to solve cases in a timely manner.On the causes of low efficiency or ineffectiveness of anti-telecom network fraud management,there are factors of governance body itself,governance system and individual rationality.In terms of the governance body’s own factors,the inefficiency of the operation of the anti-telecom network fraud center is determined by its structure.Its function is derived from the public security system and has its special functions of organization,communication and consultation.However,in terms of personnel allocation,management authority and performance appraisal,the internal management of the public security system is still followed,and the public security system is highly dependent.Externally,it also puts forward information sharing requirements on behalf of the public security organs,whose credibility and social status are far less than the public security organs themselves.This caused on the surface it negotiates and coordinates the anti-telecom network fraud management work,actually lacks the real power and the social influence embarrassing situation.However,the relevant organizations lack the subject consciousness of anti-telecom network fraud management,so they give priority to the interests of the industry and the department under the promotion of organizational rationality.They worry that the intervention of the public security organs will increase the management cost,time cost and labor cost of the organization itself,and may also threaten the autonomy of social organizations.From the perspective of governance system,the whole governance process lacks strong core leadership.It seems that every link is managed by departments,but the overall lack of cohesion.This is related to the ambiguity of power and responsibility.On the one hand,the design of the system cannot clearly define who is responsible for the inefficiency of anti-telecom network fraud,and where are the boundaries and responsibilities of all parties involved.On the other hand,the pattern of segmentation increases the internal friction,and the barrier of administrative authority is generated by the protection of administrative authority.Because the boundary of power and responsibility cannot be straightened out,the cooperation system of multiple subjects cannot be connected smoothly.Finally,the rationality and professional moral quality of individuals also affect the performance of anti-telecom network governance to some extent.To address the problems and reasons,anti-telecom network fraud management needs to reposition the position and function of anti-telecom network fraud centers;strengthen the awareness of the governance subjects of other relevant departments;clarify the relationship between powers and responsibilities,build a resource sharing platform;and enhance the coordination of anti-fraud agents The four aspects of governance cooperation consensus go hand in hand.First of all,it is necessary to reposition the position and function of the anti-telecommunications network fraud center,and give the anti-telecommunications network fraud center more autonomy and management power;second,to create conditions to release the vitality of other governance subjects to participate in governance and improve the autonomy of relevant departments,Construct a good mode of interaction between government and society.The third is to sort out the relationship between power and responsibility,and build a resource sharing platform.Further improve relevant regulations from the aspects of legal system and management system,and further innovate the methods and methods of joint anti-telecom network fraud management from the aspects of technical means and flexible combat methods.Finally,at the level of enhancing the consensus of cooperation in the coordination of anti-fraud agents,we should increase anti-telecommunication network fraud publicity,cultivate good professional ethics of relevant staff,and create a good atmosphere for the whole society to participate in anti-telecommunication network fraud. |