Research On Construction Of Government Affairs APP In Public Service

In recent years,with the rapid development of information technology on a global scale,new generation technologies such as big data and cloud computing have bravely risen to the forefront,penetrating all walks of life and affecting all aspects of people’s lives.At the same time,they are also actively promoting new public services.In the technological age,construction and promotion of the intelligent development of public services have become an important starting point and basic path for optimizing the efficiency of public services and realizing the transformation of the government to a service-oriented government.The government APP immediately emerged under the trend of intelligent development of public services and became an intelligent"spokesperson".With the rapid development of technology,the government APP has gone through multiple stages in the continuous exploration and development.This article uses the current advanced technology development status as the research background to study the current situation of domestic government APP construction at this stage,to analyze the problems and causes,and put forward effective countermeasures.The main content includes the overall construction of my country’s government affairs APP and the comparison between government affairs APP and other work platforms.At the same time,take the construction and application of Jinan municipal affairs APP as a case,analyze its current situation in hardware construction and software construction.Then according to the situation,we point out the existing problems,which including construction planning at the government management level,insufficient emphasis on promotion,and poor using experience,the lack of service attributes and comprehensive functions at the level,low user experience platform recognition and insufficient interactive communication experience,etc.,and analyze the reasons for the above problems,and put forward corresponding countermeasures and suggestions.In the future government affairs APP construction,the government should continue to strengthen the top-level design,plan from the overall layout,and continuously deepen the government’s awareness of serving the public,and create a special government affairs APP to better serve the people;strong management,cooperation and linkage mechanisms,to give full play to the advantages of government APP;lay a solid foundation for infrastructure construction,train talents by classification and level,expand and improve the types and quantity of software service functions,and further improve the service level of government APP.