| In December 2016,Zhejiang Province took the lead in proposing the "One Visit at Most" reform,which aimed at leveraging the reform in all fields of economy and society through government self-innovation,accelerating the creation of a province with "the least examination and approval items,the highest efficiency,the best environment for government affairs,and the strongest sense of gain for the public and businesses" and providing the best environment and the strongest power for stimulating market vitality and social creativity.As an important functional department of the government and an important window to test the effectiveness of the reform in the whole province,the public security organs undertake the administrative matters closely related to the production and life of every person,and have an extremely important position in the whole reform process.Therefore,the investigation of the practical effect of the "One Visit at Most" reform of the grass-roots public security organs and the discussion of the deepening direction not only provide a reference for the public security organs to deepen the service-oriented police reform,but also provide a useful inspiration and reference for deepening the reform of the administrative system and promoting the modernization of government governance.By means of literature research and empirical approach,based on the "Holistic government" theory,this thesis analyzed and studied 617 questionnaires and 12 interview records obtained by surveying the masses and police officers combining the progress and effects of the "One Visit at Most" reform in Cixi Public Security Bureau,and drew the following conclusions:(1)In terms of target integration,the idea of people-centered was established.According to "Eight Unity" standard of Zhejiang province,the public security organs have basically achieved the goal of "One Visit at Most" reforms,and have significantly improved the efficiency and satisfaction of the public and businesses in handling affairs.Due to the insufficient transformation of ideas and the uncoordinated deployment,there is still a large gap about the "One Visit at Most" between in reality and in logic;(2)In terms of organizational integration,the reform was generally approved in the improved efficiency and simplified process through institutional integration and matter reduction.However,because the streamlining of government affairs was not enough,and the system of social supervision and feedback was imperfect,there comes the negative phenomenon of "uneven development and passive follow-up" during the reform of the grass-roots public security organs;(3)In terms of resource integration,breaking information barriers and strengthening information sharing became an important implementation pathway for the reform.But with the weak thinking of "big data" and backward information technique,the application of "Internet plus police services" has not been absolutely covered,and therefore the grass-roots public security organs still face great difficulties in strengthening the construction of digital policing.In combination with the above,according to the theory of "Holistic government",this thesis put forward five countermeasures,including reshaping the cultural value of policing,promoting the process optimization and reengineering,perfecting the internal police mechanism,integrating the data application standard and integrating into the "Internet plus" platform construction,so as to promote the "One Visit at Most" reform of grass-roots public security organs to develop in depth. |
