| At present,in order to promote the modernization of the sports governance system and governance capabilities,The government has established a multi-participation mechanism,issued relevant policies,improved various community public sports service systems,and implemented the concept of national fitness,all of which pointed out the direction and provided theoretical basis for the development of community public sports services.In addition,with the acceleration of urbanization and the strengthening of social governance modernization,community public sports service supply models are constantly innovating,residents’ perceived quality is gradually improving,and the state,society and related experts continue to pay more attention to community public sports services.Based on this,this article takes Guangxi’s community public sports service supply and residents’ perceived quality as the research objects,and takes the competent department managers and community residents as the survey objects.It adopts the method of literature data,field interviews,questionnaire surveys and mathematical statistics.From the micro perspective,the community residents are the entry point.The SERVQUAL scale is used to collect the views and attitudes of Guangxi community residents on the current community public sports services from five dimensions,and then summarize the current experience and existing problems of Guangxi community public sports services.The main conclusions are as follows:1.Factors affecting residents’ participation in physical exercise.The first is to consider the time of most people when developing community public sports services;the second is the need to put in low-to-medium-intensity,diverse,and easy-to-exercise community public sports facilities;and the third is to develop ethnic sports programs based on local conditions.2.Analysis of the importance of measurement items.Among the measurement items,"Guangxi community public sports facilities are complete" is the most important.Sports facilities are the basis for community sports development.Therefore,a variety of convenient and easy-to-operate community public sports facilities should be further popularized;followed by "community timely and accurate Carrying out sports and fitness service information publicity".During the visit,it was found that some communities’ health exercise information had a single form of dissemination,which was only published in the bulletin board,and failed to timely and accurately convey sports and fitness service information,sports activity information,and service hours of community sports facilities.To the masses.The third is "the service hours of activity venues and community instructors are very convenient for residents." The opening and service hours must be determined according to the needs of most residents in order to maximize the development of public sports and try to eliminate restrictions on participation in exercise for the masses.The influencing factors are actively involved in physical exercise.3.The perceived quality of Guangxi community public sports services.The lowest perceived quality of public sports services in Guangxi communities is "completely equipped with social sports instructors",which shows that Guangxi’s social sports instructors are insufficiently equipped,the rate of employment is not high,and their role is insufficient.Mainly relying on volunteers,physical education teachers,enthusiasts,etc.cannot meet the needs of community residents for physical instructors.The perception of “community public sports facilities is complete” is the highest.Guangxi has done a lot of work on the infrastructure of sports venues,which is relatively complete and popular.4.The expected quality of Guangxi community public sports services.The actual expected quality of public sports services in Guangxi’s communities ranks first.It is still "community public sports facilities are complete." Sports facilities are the basic carrier and hardware conditions for residents to participate in sports activities.Guangxi still has to increase the number of sports facilities Investment to protect the fitness needs of the people. |