Research On The Path Of Community Telecom Network Fraud Risk Management

In recent years,with the rapid development of finance,network and communication technologies,especially with the development of mobile Internet and big data application technologies,some criminals have taken advantage of communication,network and other information technology to carry out rampant telecom network fraud and criminal activities,seriously violating people’s property security and legitimate rights and interests,and facing many difficulties in prevention and control.This study takes H community in Chengdu as an example,under the guidance of risk society theory,through fraud victimization analysis and risk assessment,analyzes the needs of community telecom network fraud risk management;Under the guidance of empowerment theory,targeted intervention activities are carried out to empower residents with potential risks,and possible paths for social work intervention in the management of community telecom network fraud risk are explored.First of all,through the analysis of fraud victimization data in H community,it is found that there are different characteristics in different gender,age,occupation type,flow status and other aspects.Secondly,questionnaire survey is adopted to collect data.Through data analysis,it is found that the reasons why residents in H community are exposed to telecom network fraud include: first,the main reasons for individual residents are financial literacy,information literacy,network literacy,lack of risk perception,coupled with weak awareness of prevention,and frequent exposure to fraud risk places.Second,the main reason for resident families is insufficient family support and social support,the lack of scientific and reasonable financial planning.Third,there are problems such as insufficient awareness of governance,lack of governance capacity,lack of prevention capacity and weak emergency response force in the management of telecommunication network risks in the community.The needs of telecom network fraud risk management include: as far as the residents are concerned,it is necessary to pay attention to improving the comprehensive cognitive quality of the residents and enhance the awareness and ability to prevent telecom network fraud.At the family level,families should be helped to improve their financial management skills,adjust and repair the broken family relationship caused by fraud,and get their family life back on track.At the level of community governance,it is necessary to establish a platform for residents to participate in the management of community telecom network fraud risk and enhance residents’ awareness of autonomy.Improve the legal consciousness of community cadres,innovate the way of governance,mobilize the enthusiasm of residents,improve the ability of community governance;Guide all kinds of social forces to help community telecom network fraud risk management,enhance the community’s ability to prevent telecom fraud;Integrate multi-subject departments to establish anti-fraud alliance and realize the participation of the whole people in telecom network fraud risk management.Finally,interventions are conducted at the individual,family and community levels and their effectiveness is assessed.It is found that the intervention of social work in the risk management of community telecom network fraud is a completely effective way to help community residents to prevent telecom network fraud to a greater extent and enhance the awareness and ability of residents to prevent fraud.In the last stage of this study,the author made a summary reflection,summarizing the social work intervention in the community telecom network fraud risk management feasible solutions and countermeasures.The solutions include:first,to improve the comprehensive cognitive quality of individuals.Strengthen personal security awareness and increase personal network knowledge;Improve information literacy,enhance personal ability to screen and judge information;Cultivate individual network risk prevention efficacy and risk prevention behavior,reduce exposure to risk areas,and accurately fill the gaps in individual psychological prevention.Second,strengthen family financial management and asset building capacity,to help victims of fraud family repair and coordinate family relations.Third,create new ways of residents’ participation,integrate multi-subject forces,guide social forces to participate,and build an anti-fraud alliance featuring multi-subject joint construction,joint consultation and joint governance.In addition,the following suggestions are put forward for social work to intervene in community telecom network fraud risk management: First,strengthen the systematic training of community social workers,introduce financial social work to participate in community governance,and actively supplement social work forces to participate in community telecom network fraud risk management.The second is to build an intelligent interactive platform to realize information sharing and give new functions to the community telecom network fraud risk management model.