| With the implementation of the national "the Belt and Road" initiative and the rapid change of market environment,the competition in the hotel industry is becoming more and more intense.As a service intensive industry,the core competitiveness of hotels has changed from basic hardware facilities to human resources.The position of the hotel human resources management has also risen from the traditional personnel management to the height of the hotel development strategy.In Jiayuguan City alone,there are more than 40 star hotels competing in the limited tourism market.How to resist the pressure and test in the fierce market competition,give full play to the characteristics,create advantages,and explore new strategies suitable for hotel development are the problems that all small and medium-sized hotels need to examine and think about.From the perspective of human resource management,taking Taihe hotel in Jiayuguan as the representative,this paper uses the methods of literature research,comparative analysis,questionnaire and interview to analyze the problems existing in hotel operation and management,such as employee recruitment and loss,salary and performance management,employee training and career planning,employee incentive and so on Suggestions and Countermeasures on talent incentive provide reference for breaking through the bottleneck,improving competitiveness and rapid development. |