| In the current era of artificial intelligence,the rapid development and widespread application of digital intelligence technology are bringing lucrative profits and economic benefits to enterprises.However,these advancements also present new opportunities and challenges in production,service,and management.On the one hand,digital technology has enabled enterprises to improve production,maintenance,and operational efficiency,reduce costs,and make more informed decisions.It has also provided a strong foundation for the development of new products and given enterprises a competitive edge in the fast-paced market.On the other hand,the use of digital intelligent technology has resulted in various social issues,such as unemployment,employment discrimination,privacy and security risks,cyberattacks,and electronic waste.Therefore,how to protect the interests of enterprises and fulfill their social responsibilities in the digital era has become a critical issue in corporate management.This paper aims to explore the ethical dilemmas faced by YWG,an Artificial Intelligence of Things company,in the current artificial intelligence era.It follows a research approach that includes describing the background,identifying the problem,analyzing the problem,and proposing solutions.Research methods such as literature review,interviews,and surveys are employed to identify the root causes of these dilemmas and propose solutions to address them.The paper begins by introducing the basic information of YWG and the research background.Then it analyzes the ethical responsibility fulfillment of the company using the PEST model and Porter’s Five Forces model,and delves into the ethical dilemmas and their causes within different departments of YWG through interviews and surveys.After research,it was found that ethical dilemmas exist in different departments of YWG.Specifically,the department of research,development,and production faces issues related to algorithmic bias and data privacy risks.The marketing department faces privacy breaches in customer information management.The human resources department faces challenges related to decision-making due to insufficient data control by managers and the work pressure on employees due to intelligent management.The finance department has concerns regarding the authenticity and reliability of basic data and the potential risk of business secrets being leaked when using third-party financial systems.Additionally,the use of instruments and equipment,continuous production,and various information systems in research and development have increased the demand for data storage,which leads to imbalances in digital ecology.Moreover,unfair allocation of high-quality government and social resources may also result in the overall allocation issues.Finally,in response to the ethical dilemmas in the operation of YWG,this paper proposes corresponding solutions from different aspects such as strengthening the company’s ethical culture development,ethical governance mechanism,ethical management system,ethical internal control mechanism,and ethical communication mechanism.The solutions can help YWG effectively address its current ethical dilemmas and are also applicable to other enterprises,providing them with inspiration to better respond to ethical issues and legal challenges.Furthermore,these recommendations can help promote the healthy development of Artificial Intelligence of Things technologies,and further enrich existing research on ethical issues in enterprises under the backdrop of artificial intelligence. |