Study On The Early-warning Management For Pilot Turnover Of The Airlines

During the flow and allocation of human resources (HRs), it is extremely difficult for both practitioners and researchers to balance the individual's growth-up and organization's development. Aviation pilots, as a group of the special professionals, are facing the unprecedented reform of flow mechanism. Currently, waves of pilot resignation and lengthy labour lawsuits therefrom in Chinese aviation industry, are deeply hurting both the pilots and airlines, and further damaging the industry itself. In other words, a remedy has been desired by the industry to balance the interests of the multiple stakeholders and to push the reasonable but efficient pilots'flow. This Desertation is to do some research on the issue, with the support of National Nature Science Fund of China:"Study on Risks Coupling Mechanism of Air Traffic Safety and the Early Warning Decision Support System" 2On the basis of the Psychological Process Models of HR Turnover and the Crisis Management Theories of enterprise, with application of the core ideas of Early-warning Management to the crisis of the pilot turnover, this dissertation, keeping in line with the features of the Pilot's professional and turnover, fully discusses how to stabilize the airline's pilot staff and to eliminate the loss of brain drain from the point of the individual-organization games over the pilot's turnover decision. It is organized as 8 Chapters:Chapter 1 gives a general overview of the background, purpose and significance of the study, also reviews the theoretical arguments and previous empirical findings in the literature and further presents the research contents and methods. Chapter 2 defines the concepts related to HR turnover and elaborates the theoretical fundamentals of Early-warning Management for HR turnover. Chapter 3 outlines the overall dissertation, analyses the principle of Early-warning Management for pilot turnover from the gaming point, initiates the Early-warning Management Model of the Pilot Turnover which combines both the airline's and pilot's views. Both Chapter 4 and 5 discuss the psychological laws in pilot turnover from the individual's point so as to provide the psychological supports to the study.The two chapters construct the Theoretical Inducement Model of the Pilot Turnover and reveal the interaction mechanism of different psychological variables during the pilot turnover and further probe into the multiple psychological paths for the pilot to turnover. Both Chapter 6 and 7 discuss how to prevent and control the pilot turnover with respect to the airlines for underlining the study's value in the industry practices. The two chapters establish the Early-warning Index System with the monitoring and evaluation approaches, and offer alternative ways to alarm-reporting. Finally the overall prevention and control strategies, running through the process and consequence, are proposed from the views of the organization and industry. Chapter 8 summarizes the research and indicates the limitation with the future efforts that should be taken in the research area.By employing the methods of literature analysis, modeling, depth interview, focus group discussion, questionnaire investigation and statistical analysis, this dissertation takes the initiatives and achieves the creative results as follows:(1) This dissertation attempts to integrate the pilot's psychological process during turnover with the organization's HR turnover early-warning management, and to construct the Early-warning Management Model of the Pilot Turnover from the dual points of the airline and pilot, which would surmount the common limitations of emphasizing more on the organization's needs but ignoring the individual's psychological mechanism in the current research and make the analysis fully integrated and systemized in the research.(2) This dissertation constructs the Theoretical Inducement Model of the Pilot Turnover and conducts the empirical research, which reveals the interaction mechanism of the different psychological variables during pilot turnover and the alternative psychological paths to turnover for the first time, and enriches the theoretical fundamentals of Early-warning Management for pilot turnover.(3) This dissertation proposes the overall strategies of how to prevent and control the pilot turnover and to eliminate the loss of brain drain with five early-warning Indexes initiated, in which the ideas about the pilot's Knowledge Continuity Management and the industry's countermeasures against the risk of pilot turnover, are also regarded as certain breakthroughs.The research results have reference significance in developing the theories of Human Resource Management (HRM) in specific industry, also in promoting the heathy growth in Chinese aviation industry, particularly in enhancing the level of HRM in airlines and fulfilling the career pursuits of pilots.