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Research On Reasons Of Services Outsourcing And Relationship Between Services Outsourcing And Enterprise Performance

Posted on:2015-02-24Degree:DoctorType:Dissertation
Country:ChinaCandidate:G HuoFull Text:PDF
GTID:1269330431986181Subject:Business management
Abstract/Summary:PDF Full Text Request
The main goal of business is to achieve higher business performance; scholarshave found that outsourcing is an effective strategy for business performanceimproving. Despite the development of information technology support servicesoutsourcing companies, but in the economic globalization era, as the world economybecomes increasingly tied to environmental dynamics and its influence on theeconomy is growing, companies need to adjust dynamically to deal with the impactcaused by the dynamic environment, thereby to obtain a competitive advantageconsistently to achieve higher business performance. At present, the domestic researchscholars focused on the evolution of outsourcing outsourcing, the impact ofoutsourcing on performance, outsourcing and other theoretical explanations. Fewstudies are on service outsourcing; in terms of regulating variables on outsourcing andcorporate performance study are also lacks of, and how dynamic ability effect serviceoutsourcing does and corporate performance is not deep enough. Accordind toturbulentenvironment today, study how to obtain dynamic abilities to adapt environmentalchanges, thereby improving the performance of the service outsourcing has a strongsignificance.According to the main purpose of this study thesis, I developed my essay by sixaspects:(1) The introduction part. This section introduces the main purpose under theeconomic globalization, the rapid development of information technology andenvironmental background of growing dynamic. That is outsourcing and corporateperformance under dynamic capability perspective, and pointed out three innovationsin the article.(2) Literature review. Based on the theory, the paper carried out theliterature research on outsourcing. Through in-depth comprehensive analysis ofrelevant literature I found that many researches are on outsourcing, but the impact ofoutsourcing and adjustment variable aspects of corporate performance are few, and thedynamic capabilities as the moderator of the literature are even less. Coupled with thedynamic research capacity and performance of the regulatory role of outsourcing isalso not deep enough, therefore this paper has important theoretical and practicalsignificance in real.(3) Build model and hypotheses. With the purpose of this study, appropriate theoretical foundation are necessary, the third part of this articleintroducesd five classical theory (theory of division of labor and specialization,transaction cost economics, the theory of comparative advantage, resource-basedtheory of core competence theory) and services outsourcing, dynamic capabilitiestheory,origin of enterprise performance definition and delineation dimensions.Subsequently, according to the main content of the study and research purpose of thisarticle, the model constructed in this study and in previous studies presented in thisarticle, based on four assumptions: Outsourcing promote the growth of corporateperformance; dynamic capabilities are of positive regulation in services outsourcingand enterprise performance; environmental dynamism has a positive effect on serviceoutsourcing; specific assets have a negative impact on the business servicesoutsourcing.(4) Research design. To complete the empirical analysis to prove theassumption, this paper carried out the study design, including measurement ofprimarily related concepts, scale reliability and validity analysis, therefore determinedthe pre-test questionnaire.(5) An Empirical Analysis. On the basis of thepre-investigation, the paper uses SPSS and structural equation approach to researchhypotheses were tested with the model, then the empirical results obtained in this study.(6) Conclusions and Outlook. After designing and researching data analysis results, Igot the conclusions of this paper. Text assumptions have been validated; statisticalresults show that outsourcing has a positive impact on business performance. Dynamiccapability effect service outsourcing strength and has a positive regulatory to enterpriseperformance.Environment has a positive impact on dynamic capabilities. For externaleenvironment of company, the stronger the dynamic environment,, the more it shouldtake service outsourcing,as to focus on the advanced resources to deal with theexternal environmental changes. Today, environment changes rapidly, companies needto spend a lot of money, time, and energy to adjust the internal resources to adapt tothe external environment. Resources of corporate are scarced; outsourcing strategy wastook to focus on its core to meet environmental changes. Asset specificity, taking thecost of outsourcing relatively large, so the asset specificity hindered serviceoutsourcing. In the case of enormous environmental changes, companies should reduceasset specificity. The main conclusions of this study and the main contribution to the knowledge ofthe system mainly reflected in the service outsourcing antecedents, results andcomprehensive discussion on the relationship between the manipulated variable. Firstly,by empirical testing we found that the environment has a positive impact on serviceoutsourcing. Secondly, through empirical testing, we found assets specificity have anegative impact on service outsourcing. Finally, through empirical testing, the studyfound that there is a positive regulatory of dynamic capabilities between outsourcingand enterprise performance.Although this study has made some valuable conclusions, the studies of thefollowing limitations are still existing and need to be improved and deepen researchedin future studies. In terms of time point of the study, both the consumer data andcorporate data are cross-sectional data. Effects of dynamic environment, assetspecificity to outsourcing, and outsourcing business performance needs a long time toappear, This may affect the reliability of the conclusions.This study serve service outsourcing as a variable, but do not study the differentservices outsourcing companies in-depth, and also the relationship between variables.This makes the study not enough. Moderator helps people deepen understanding of thetheory, but this study lacks of them.Overall, researches on service outsourcing is insufficient, future studies willintroduced more regulation variables to depict the impact of outsourcing on theperformance of the enterprise clearly,thus more effectively improve their outsourcingpractice effect, enhance the competitiveness of enterprises. Although researches inthis paper has very important theoretical and practical significance, but research onoutsourcing is still not perfect, this is just an exploratory study, I hope to have morecontingency factors can be added to the existing theoretical models in the futher, thenwe can see clearly on how service outsourcing influence business performance, thusimprove efficiency of services outsourcing, and enhance the competitiveness ofenterprises.
Keywords/Search Tags:Service outsourcing, Enterprise performance, Dynamic ability, Asset specificity, dynamic environments
PDF Full Text Request
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