Exploring distance learning for crew resource management training in military aviation

Crew resource management (CRM) training in aviation emphasizes the social and cognitive skills in connection with technical skills for safe and efficient flight operations. Because of ambiguous definitions and training concepts, CRM has not yet proven its effectiveness. The purpose of this mixed methodology study was to explore and examine distance learning programs for CRM training in the German Air Force (GAF) employing a customized questionnaire developed from previous research in both fields. Descriptive data analysis showed acceptance of distance learning programs among GAF respondents in the technical and in the self-directed learning domain but a lack of technical infrastructure, personal benefits, and motivation. Besides a positive attitude to CRM training, experienced personnel indicated a conspicuous neutral attitude in the domains perception of management, training and checking, teamwork, rules and roles, leadership style, and management of stress and fatigue. The statistically significant positive medium correlation between acceptance of distance learning and attitude to CRM training revealed a promising indicator for effective CRM distance learning programs. Managing identified deficits might contribute to a constructive distance learning environment and a positive CRM and safety culture in the GAF and in other high risks organizations.