| This quantitative study used correlational and casual-comparative methods to examine how leadership behaviors or strategy contribute to organizational performance in Nigeria's banking industry. Using the Multifactor Leadership Questionnaire transformational leadership behaviors, especially intellectual stimulation, were positively correlated to measures of organizational performance. Management-by-exception (passive) was negatively correlated to measures of organizational performance. Senior management showed more management-by-exception (passive) behavior and less inspirational motivation, individualized consideration, and contingent reward behavior than either middle or lower management. The interview data revealed integrity and trust rank highest as values cherished. Findings might impact the way transformational behaviors are viewed by the organization leading to improved finances, relations, and business processes. Through training, managers may understand how to develop more effective leadership behaviors. |
