Student learning in an art museum: A study of docent-led tours and changes in docent training to improve visitors' experiences

This is a case study focusing on student learning on docent-led tours in art museums. It is a participant case study in that I am Educator for Docent and Public Programs at the Columbus Museum of Art. The primary goal of this study is to describe and measure student learning on a docent-led, thematic tour that in part utilizes an interactive exhibition, Eye Spy: Adventures in Art. Eye Spy contextualizes authentic works of art. This study also focuses on the use of evaluation tools for measuring student learning, including semantic maps and webs, and one-on-one interviews. The use of various forms of maps and webs as an evaluation tool has only recently been introduced into museum settings. The study also recounts and provides examples of the changes in Docent training and training materials developed as the study progressed.;Art museums are often perceived as elitist institutions founded by 'robber barons' and serving an audience of wealthy patrons. This study recounts a different reality where most art museums are mid-size or small. These institutions are founded by middle class or upper middle class citizens, and serve large numbers of school children through studio programs, camps, outreach and docent-led tours. A background history of American art museums and their educational function as well as background on the foundations of the Columbus Museum of Art contextualize the study.;Docent-led tours are primary educational functions of museums. This study is intended to stimulate more research concerning this important subject.