The Study On The Competency Model Of Middle-level Managers In Enterprises

Competence & Competency research began in the early 1970's in U.S.A. People have been asking a question: what is it that differentiates excellent performers from average performers? If we know what these differentiators are and can measure them, they can be used to help hire better employees, appraise employees, and help them improve their performance. These differentiating characteristics have come to be called competencies. Most of researchers agree that competencies are enduring traits or characteristics that help determine job performance. This research employs questionnaire method to explore the job competency of middle-level managers in China empirically and builds up a middle-level managers competency model including critical competencies, the definitions and behavioral performance.The self-constructed competency behavioral assessment questionnaire is employed to investigate the competency structure of the middle-level manager competency model. Through investigating nearly 1,000 workers in various enterprises, ten competencies are identified which are Team management and leadership, Influence, Organizational awareness, Ethics, Personal driving, Analytical & Conceptual thinking, Interpersonal understanding, Innovation, Communication, Adaptability & Flexibility. According to the results and findings, this paper lists the middle-level manager competencies for the reference to HR practitioners and researchers. Analyzing those population variables, we find that women pay more attention to Ethics than men do; State-owned enterprises pay more attention to Organizational awareness and Interpersonal understanding while enterprises in the three forms of joint venture, cooperative business and exclusively foreign-owned enterprises in China Team management and leadership and Personal driving', financial industry wishes middle-level managers having high Adaptability and Flexibility while manufacturing industry and high & new technology industry Innovation, service industry Communication.The results and findings in this research are helpful to middle-level managers management including selection, training and development, performance appraisal, compensation management and career development planning.