A Study On Crisis Management Of "Crisis Times" Officials Under Public Opinion Supervision

The3rd Plenary Session of18th CPC Central Committee proposed a"normalization to improve the style sound system","Let the people of supervisorypowers","Let the power in the sun" and formulated the "Eight regulations",introduced the "six bans" firmly put the "four winds", reflects the firm determinationof the Party and state officials for honest government. With the continuousdevelopment of social media, the way people on supervision and oversight officialsmore diversified way, deeds officials manners to receive widespread attention, andits political environment has become increasingly transparent and high-risk, officialsCrown has entered a "crisis era". Faced with complex social environment and themany crises sudden, officials on how to improve crisis management capabilities,turning crises into opportunities, security official, has become an important researchproposition.This paper studies draw on the theory of crisis management framework definesthe "crisis era" concept, types and formation mechanism of the crisis faced byofficials detailed analysis, analysis and reflection based on two typical cases,officials proposed crisis era crisis management system and coping strategies, seeksto enhance the capacity of officials in crisis management, to adapt to the newsituation and to reach the masses preference "competency-based" and "Huimin"image. Conclusions of this study are:(1) the "crisis era" refers to as the CPC CentralCommittee attaches great importance to honest government, and social mediadevelopment, environmental officials more transparent politics, words and deedsofficials manners attracted widespread attention, officials Once the existence ofimproper behavior on the style, the masses will be strongly questioned and criticized.(2)"crisis era" officials of the crisis facing the crisis include speech, behavioral crisis,the capacity crisis, emergency crisis, moral crisis, the masses of the officials "guiltyhypothesis", internal and external bias leads, officials lack credibility is theformation of these crises the main reason.