The Study Of After Service Process Flow Construction Of ABC Computer Company

Accompanying with the fiercer business competition, service is playing a more and more important role in the business environment. Everybody Aware that service can promote sales, improve the image of brand name and increase the company revenue directly or indirectly. Hence almost all the companies are putting more and more efforts on improving the service level.and service quality.But how can the service quality and service level be improved promptly and be kept in that level forever?Taking a ABC computer company as an example, I will introduce you a pretty new way about how to construct computer after service process, and a set of model and methodology will be referenced. Then use prove-and-research method to get into deeper discussion about the design and implementation of this kind of process, going forward, try to set up a detailed plan of setting up after services of computer enterprise. According to setting up after service of ABC enterprise, we will expand the discussion in following four parts. First of all, the value and importance position of after service. Second, the basic status of ABC computer enterprise, and SWOT analysis about it' s competitors. Third, ABC computer enterprise implementation of after service process in detail, and finally, in the end I' 11 try to present the procedure and methodology of setting up after service of common computer enterprise base on the analysis of ABC company.Since setting up after service is a pretty new topic to computer sales circumstance, especially there are not a widely accepted universal model about it' s process management. I'm quite new to this kind of research, so please feel free to point out the mistakes and welcome comments and suggestions.