Study On Human Resources Outsourcing Of Tourism Attractions

Tourism attraction is a business entity that rely on tourism resources in area to attract tourists to come for sightseeing, entertainment, or scientific research activities. The human resources outsourcing of tourism attraction is an activity that the tourism attraction's inside works associating with human resources are entrusted outside professional and efficient service providers. These outsourcing activities can optimize the limited resources, strengthen core competencies, improve competitive advantage, and promote the sustainable development of tourism attraction.At present, there are a series of problems in human resources management works in China's tourism attractions, that include the lag management concepts and unsound system, the small amount of talent and kinds of"talent bottlenecks", the obvious short season and unbalanced supply and demand. These problems seriously hindered the development of tourism attractions. The human resources outsourcing plays an important role in solve those problems, that can help tourism attractions to establish a perfect human resources management system, attract and retain talent, resolve the seasonal problem, and so on. In addition, the human resources outsourcing of tourism attraction is feasible, when the transformation and upgrade of tourism area is imperative, and the human resource outsourcing service providers grow.The human resources outsourcing of tourism attractions are complex and reverse in decision-making ideas, that deeply impacted by the tourist attraction's management system. Because of this, the decision-making, model choice and risk aversion of tourist attraction's human resources outsourcing, has its own characteristics and practices. On decision-making, according to the two dimensions that"value"and"unique", the activities that included human resource strategic planning, training programs, the implementation, supervision and improvement of performance assessment, and E-HR system construction, staffing, records management, employee benefits security, organizational change management, and so on, are belong to the "core services" because that are directly related to strategic development and promotion core competitiveness of attraction. However, the activities that included welfare payment, labor relations alteration, the demand and supply forecasting of human resources, personnel selection, are belong to the"non-core business"because which can design programming. On the mode selection, the SCA model is an ideal model of human resources outsourcing of tourism attractions, that forms a share"agency service center"which can provide whole or individual services for the administration, subordinate and dependent companies of tourism attractions to utmost satisfy the needs of human resource management. On risk prevention, the tourism attractions should ensure that their own systems are promoted, the internal communication and coordination is enhanced, the outsourcing entire monitoring mechanism is established, the entire contracts are signed, the outsourcing service providers are strategic partners by carefully choice.The human resources outsourcing activities of Overseas Chinese Town Tourist Resort in ShenZhen can support the views. OCT Resort introduce good management software to optimize process, and provide strong data-support for management. At the same time, the issues, include salary and evaluation system designing, and key personnel planning, which are hardly solved by itself, OCT solves them by means of external experts'mind and experiences, then, rapidly improve human resources management system, and promote human resource management level to achieve a leap forward. OCT provides an example of tourist attractions'human resources outsourcing for China.