Research On Architecture Of Quality Management Of Small & Middle Sized Software Business

After China entered WTO, Chinese software industry has to face internal and aboard competition, it is both challenge and chance. For the small & middle sized software business which accounts for nearly 70% of the software industry, the situation is grim especially. Lack sense of quality management, the disorder of the process of developing , low degrees of satisfactory of customs and so on are the disadvantages of most small & middle sized software business. Therefore, this paper will study how to improve the level of quality management of small & middle sized software business.Firstly, the thesis reviews the theories and methods of quality software management systematically, analyzes the situation and problems of small & middle sized software business.Secondly, the thesis studies the basically methods, theories and standards of software quality management, including CMM, ISO9000 etc.Thirdly, combining with characteristics of small & middle sized software business, a model of quality management is proposed. The structure of model contains three hierarchies, they are framework and culture of organization, management of process and management of technology. This model can make the management of quality standard, institutional and systemic.Finally, the thesis researches the systematical method to improve the level of quality management of small & middle sized software business. Including the power of government policies, the management and control of business themselves and improvement of the ability and quality of software engineers and so on.