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The Research Of Top Management Team To Star Class Hotel Achievements Influence

Posted on:2008-09-19Degree:MasterType:Thesis
Country:ChinaCandidate:T T ShiFull Text:PDF
GTID:2189360215999753Subject:Tourism Management
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The hotel high-level leader proposes the new challenge that the global economic integration and the information revolution which changes with each new day, the multiplex tendency business organizations as well as the close cooperation department work. The high-level leader's working way has changed, before that kind of leader played singles the way which be fought already very difficult to adapt the intense market competition, they more need to carry on the highly effective operation by the team way.This research has analyzed the top management team's theoretical basis and the elementary knowledge, and elaborates the top management team in detail influence to the hotel achievements. Using the management science, the system theory and the organizational behavior theory and method, how to analyze the reasonable top management team and carry on the appraisal to the top management team the standard. Thoroughly studying the hotel top management team's present situation from the hotel top management team biographical characteristic and the operation influence to hotel achievements the two aspects. The team member's characteristic and the interaction process can directly affect the high-level decision, and then affects the organization achievements and the strategic choice. Correct organization ability and good organization operation capability is the top management team effective movement guarantee, and is the foundation which the hotel achievements enhance, that cannot separate both the analysis. At the Xi'an above four star classes in the hotel top management team's sampling interview investigation, the writer gains the massive investigation material. In view of the hotel top management team's characteristic, this research designs its Cohesion standard and the decision-making efficiency standard, and establishes the achievements weight system of the top management team, and put forward the proposal for the hotel top management team's construction and the development.Capital is studied reaching main two conclusions:Conclusion one: Study the team reasons with knowledge, investigates whether and analyses by the fact that the team carries out the interview sampling on Xi An City few high level hotel administration according to now available high-rise administration originally. The factor, influencing factor having ascertained the top management team mainly affecting the achievement effect have the hotel top management team biography characteristic and the hotel to operate this ling of aspect mainly. The hotel high-rise administration team biography characteristic embodies in hotel high-rise manage the team member individual characteristic, the core leader style, hotel high-rise mainly to achievement effect managing team emotional quotient and the hotel high-rise impact of the structure managing a team over achievement effect. Handle; link the leader, conflict that the impact of hotel operation over achievement effect embodies in member of team mainly up to reach the effect that the decision-making power assigns to achievement effect going ahead. Be tied in wedlock only when with this factor in two aspects ability studies the high-rise administration team influencing factor to achievement affect all round.Conclusion two: Reach two valuation standard estimating that the high-rise administration team is the meanest, upper valuation being that cohesive force and decision-making efficiency are standard, carrying out subjectivity on hotel high-rise administration team thereby. Have reached the hotel top management team achievement effect on final basis surveying in practice judging system. The hotel has carried out a checkout and in four one stars level among them, the objective having got the hotel high-rise impact of the member who manages a team over achievement effect has appraised, and the construction for hotel high-rise administration team has brought forward the direction improving. By checking that demonstrating achievement effect brought forward by this research institute judges system is science's, can discover team middle have problem, also can provide direction for team with the future develops.This article's place of innovation:â‘ The comprehensive elaboration has the influence factor to the hotel achievements, the unifies the hotel top management team's biographical characteristic and the team operation to the achievements influence, more scientific research the top management team of hotel influence to achievements;â‘¡Proposing in the theory and in the practice foundation weighs the standard and the weight system in view of the hotel industry top management team. Not only proposes the direction for the hotel industry top management team's development, but also has provided the development mentality for other profession example research.Research of high-rise administration team is that this aspect studying a hot spot, but being in our country of the Western countries research is in recent years relatively weak. The main body of a book is studied specifically for some impact of characteristic over high-rise administration team and organization achievement effect of our country hotel job is in progress, perception reflects high-rise managing the team value in high level hotel. The system managing team theory to wish can be rich and perfect high-rise makes a little contribution out.
Keywords/Search Tags:Top management team of hotel, Biographical characteristic, Team operation, Achievements weight
PDF Full Text Request
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