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Research On The Relationship Of Managers' Job Burnout And Turnover Intention Based On The Job Demand-Resource Model

Posted on:2008-11-08Degree:MasterType:Thesis
Country:ChinaCandidate:Z ZhangFull Text:PDF
GTID:2189360242478750Subject:Business management
Abstract/Summary:PDF Full Text Request
Many enterprises are puzzled by the problem of managers'turnover. While research on job burnout indicated that job burnout is a good predictor of turnover and turnover intention. Influence factors of job burnout were divided into situational factor and individual factor in general. But most researchers agreed upon that investigate the reason of job burnout from the situational perspective is the mainstream of this research field.In order to alleviate or avoid job burnout as possible as we could and offer valuable advice for managers'retention, this paper identified with the above opinion and attempted to study turnover intension of managers in enterprises through the study of job burnout. The essay focused on the relationship of job burnout,turnover intention and working situations such as work overload,role ambiguity,social support etc and helped us had more understand of situational factor related job burnout and turnover intension.Based on the statistical analysis of questionnaires collected, the main results were showed as following:1. The sample showed distinct individual difference on levels of job burnout and turnover intension.2. Job burnout can predict turnover intension positively.3. Situational factors such as job demands and job resources had significant influence on turnover intention and job burnout.4. Job burnout was shown to partially mediate the effects of job resources and job demands on turnover intention.5. There is interaction between job demands and job resources.6. One-way ANOVA showed burnout and turnover were influenced by the administrative level.Research on this issue in this paper has some shortcomings, for example, questionnaire design, variable selecting and control etc. Future research could bring more situational variables into study and develop longitudinal research if possible, so that we can have profound insight into the process of job burnout and its impact on turnover.
Keywords/Search Tags:Job burnout, work situational factor, turnover intention
PDF Full Text Request
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