The Research On Performance Management Of Electrical Supply Company

Modern enterprise is transformed from achieving mono-goal of profit to multi-goals of customer satisfaction, technology, power supply reliability, high quality and added value of human resources.The author was inspired from researching the literature and the historical evolution of electric power enterprise enhancing the achievements, had the deeper level understanding to the present management of performance evaluation index system, proposed the new idea that, construct double-classes, multi-main performance evaluation index system guided by strategy. Under this idea instruction, it constructed a double level performance evaluation index system of"department, personal"for e1ectric supply power enterprise, it also suggests a KPI and BSC way to design performance metrics according to electric industry characteristic, and proposes a model of designing potential performance metrics, action performance metrics and result performance metrics, In the end, apply it to Weifang electric supply company.