Research On Management Of Core Employees In Travel Agency

As a type of service trade, travel agency is a vital business that concentrates human capitals. Competition within Travel Agency means Elite Employee Competition, represented by Core Employee Competition. The most important human capital in Travel Agency is Core Employee, which reflects its core competence. This thesis focuses on the Core Employee Management in Travel Agency, and constructs the system for Core Employee Management in Travel Agency, which includes acquirement, stimulation, development and the Dismissed people's management.Preface introduces the research background and research significance for the thesis; demands for the scope of Travel Agency and concept of the Employee in Travel Agency; the Research Methodology and Research Framework for the thesis. Then, it's the general idea for research and the present managerial situation of core employees in travel agency.The acquirement of core employees in Travel Agency: The first step for the establishment of Core Employee managing system is acquiring Core employee for travel agency, which is the foundation of systematic management of Core Employee. The part includes the means of acquirement and the choosing of selection tools. Stimulation to Core Employee in Travel Agency: Proper stimulating measures are the key to maintaining Core Employee among the whole Core Employee managing system in Travel Agency. These measures include flexible compensation strategy, highly efficient performance management system, establishment of harmonious working environment, and opportunities for personal development. Development for Core Employee in Travel Agency: The common goal for both enterprises and Core Employment system is development, and it is the insurance for Core Employee management system. This part includes core employee's career management, clear and definite training, and how to reach the goals of the corporation's strategy and Core Employee's personal development. The Management of the Dismissed people of The Core Employee in Travel Agency: This part analyses the risks cause by Core Employee's disconnection with Travel Agency, the key contents of the Dismissed people's Management, follow up management of the Dismissed people, and how to sign non-compete agreement. Next it's research for Demonstration. This chapter mainly focuses on the survey on the managing situation of Core Employees in Travel Agencies of Guangzhou, and the analyzing of these surveying statistics. The last chapter is the 5onclusion. It includes the leading conclusion, innovative arguments and directions which remain to be improved.