Research On Performance Improvement Based On Process Optimization Methodology For Shanghai SYM-BIO Co., Ltd

Nowadays, the integration of key performance indicators such like customers, quality, speed, cost and service reflects the competitive advantage of an enterprise as well as its marketing capability in the real world. The general business processes have close relationships with the enterprise's core competencies: the business processes support the core competitiveness and the essential competitiveness back up the main products and services. The competition in market takes place between the respective value chains of various companies, rather than within business-to-business relationship. Only when a company implements efficient and scientific management upon various business processes within the value chain can it obtain the competitive advantage. Whatever the size of the company, it generates products and services every day with different process. The corporate governance depends on the specific process management. However, most of the existing enterprises rely on the function department as operation centre and conceal the process management behind bloated organizational structure. In turn, the increasing complexity of the process operation not only results in inefficiency and more customers' complaint but also restricts the leverage of the organization performance. To solve these problems, companies have to optimize the existing processes within the organization and try to establish a standard operation system. This paper explains the necessity and the matter of urgency to improve the status quo by evaluating of the corporate management and probing existing problems within the Shanghai Sym-Bio life science Co., Ltd.In order to improve the management of the status quo, this article introduces the theory of process optimization and implements process optimization by using various methods. To illustrate the rationality of the optimized process, this article introduced the concept of key performance indicators Act (KPI) and set up the formula for various position and departments; after that, the staff received the training about process optimization and key performance indicators.Finally, based on the utilization of process optimization as well as comparison of key performance indicators before and after within Shanghai Sym-Bio life science, this paper illustrates the feasibility of process optimization...