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Research Of The Evaluation For Quality Management System Of G Province Institute Of Metrology's Laboratory

Posted on:2011-08-25Degree:MasterType:Thesis
Country:ChinaCandidate:Z F ZhaoFull Text:PDF
GTID:2189360305965380Subject:Business Administration
Abstract/Summary:PDF Full Text Request
2008,G Provincial Institute of Metrology (hereinafter referred to as the G Institute) passed the CNAL (Chinese National Accreditation For Laboratory) chaired accreditation of testing and calibration laboratories, marking the G of laboratory quality management system established. As a set of test, calibration, testing, research and public welfare as one third-party verification, calibration laboratory, how to play their own advantages, so that the full G Institute work to meet customer needs and expectations, so as to achieve maximize social and economic benefits, is an important issue placed in front of the leading groups.Statistics show that the quality index don't significantly increase, after QMS of G Institute set up, "system of self-improvement and self-improvement" that is the most crucial part of the QSM has not been reflected. This indicates that G Institute in implementing the quality management system procedures and methods to present.This article describes the historical development of laboratory QSM, introduce the situation of G Institute to build laboratory QMS, and so the necessary exposition, and then use the customer satisfaction survey analysis tool to Analysis current status of QSM, then use various analytical tools and processes in all aspects of work to do in-depth analysis of quantitative data, find the real reasons of Low efficiency of quality management system and Improved method proposed,assess the effectiveness of measures implemented,Finally to Documented and institutionalized Step Of Improved self-improvement.Quality management system in the PDCA cycle can really be reflected.
Keywords/Search Tags:quality management system (QSM), evaluation and improvement, PDCA cycle
PDF Full Text Request
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