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Domestic Commercial Bank Branch It Outsourcing Research

Posted on:2011-09-02Degree:MasterType:Thesis
Country:ChinaCandidate:B LuoFull Text:PDF
GTID:2199330332971199Subject:Project management
Abstract/Summary:PDF Full Text Request
The pursuit of high return with low cost is the most basic rules of commercial speculation, as the industry gradually increasing competitive pressures, the customer demand for services is increasing as well, outsourcing of banking services have shown a rapid development: from simple business process, individual outsourcing extents to the whole outsourcing of the business, from the simple operational labouring extended to the areas with higher professionalism and creativity.Outsourcing simply means the processing mode of operation of a bank entrust its own transaction or business activities at a third institution.With the gradual maturation of China's commercial banks, outsourcing of banking services tends to mature as well, showing a high growth trend. But with the good trend we found the speed is still lagging behind the same industry abroad, especially for large state-owned banks. The concept of outsourcing is not widely accepted among them. The existence of bottlenecks restricting the banks and the outsourcing service industry develop with a simultaneous speed.In this paper, we took a branch of a state-owned commercial banks as a example. With the scarcity of human resources, weak professional standards which could not provide the apartments and sub-branches service timely and effectively. Exploring the information technology sector (IT) successful outsourcing service for the bank..From the initial project formulating, project preparating, the daily build organizational model, business process design, emergency-response mechanism establishing, determining of contract terms to the project risk management, cost analysis and post-evaluation, we want to discuss some relations and rules which needed to be considered in IT work outsourcing. And also a comparison of labour costs saving. Efficiency improvement after the implementation of IT outsourcing project.Through the systematic risk management in the implementation process of the project, this IT outsourcing project achieved good results,and achieved a healthy sustainable development. The main innovation of this essay is the repeating method of risk analysis, risk assessment, risk control and risk tracking and monitoring. According to this method, the project worked properly as expected and had continuously improved. As a result, the risk of the project was managed successfully.
Keywords/Search Tags:commercial banking, information technology, outsourcing, risk control
PDF Full Text Request
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