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Insurance Sales Persons Delays And Self-esteem, Self-efficacy Relationship Study

Posted on:2012-11-08Degree:MasterType:Thesis
Country:ChinaCandidate:F X LiFull Text:PDF
GTID:2199330335456373Subject:Applied Psychology
Abstract/Summary:PDF Full Text Request
Procrastination refers to the individual work activities at work and you want to complete the tasks should be completed in the procrastination of non-rational, and often accompanied by negative emotional experience. This study directly under the Shanghai Branch of China Life Insurance sales department for the study, the structure of procrastination in its work, status, relevant factors and other issues to explore. First, review, open questionnaires and interviews, expert advice, based on the use of exploratory factor analysis method to determine the procrastinations in the insurance sales force structure of the questionnaire, procrastinations in the preparation of the insurance sales survey, inspection questionnaire validity, Surveying degree indicators.Secondly, through the Shanghai Branch of China Life insurance sales staff directly under the Ministry conducted a questionnaire survey shows that procrastinations in insurance sales staff work status and gender differences, educational differences, age differences, differences in rank, performance differences and differences in working hours. Finally, correlation and regression analysis to procrastinations with the insurance sales are closely related to some psychological factors. The results showed that:(1) the preparation of procrastinations in the insurance sales staff questionnaire has good reliability and validity, in line with the requirements of the mind, learning, can be used as procrastinations in insurance sales staff survey tool.(2) procrastinations in the insurance sales performance in five areas:work support, task uncertainty, task significance, sufficient knowledge and a sense of personal responsibility.(3) Insurance sales people working to procrastination the whole, the procrastination condition is not very serious, but can not be ignored, gender and education does not exist significant differences in age, rank, performance and working hours, there was significant difference.(4) self-esteem and self-efficacy factors at work and work procrastination to procrastination the close relationship, may play some intermediary role.
Keywords/Search Tags:procrastination, work procrastination, self-esteem, self-efficacy
PDF Full Text Request
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