H City, State Revenue Performance Management System

Performance management is the core content of human resource management, which is vital to improve organizational management, to perfect the incentive system, to found organizational value, and to realize strategic targets. As an important national law enforcement, tax organization is fulfilling the construction strategies of "Public-Service-Oriented" and "modern management" tax organizations. How to strengthen performance management and improve the performance of organizations or individuals has become an important thesis of tax organizations.This paper can be divided into five parts: the first chapter introduced the background and significance of this thesis, the research thinking, as well as the general structure of the paper; and summarized the basic theory of performance management , new public management and the performance management of the governments in the western countries. The second chapter introduced the basic information of National Taxation Bureau in H city, and analyzed the development strategy and present circumstance and situation of tax organizations, the current performance management flow in National Taxation Bureau in H city was analyzed in details, and the present problems were also shown. The third chapter introduced the performance management mode of some national advanced tax organizations, and referenced profit experiences herein. The fourth chapter described the design principles of the performance management system of National Taxation Bureau in H city, and designed the key performance indicator system by means of balanced scorecard. The fifth chapter designed the implementation plan of the performance management system of National Taxation Bureau in H city, and its contents included performance culture and the performance management structure establishment, performance inspection implementation, performance result utilization, performance communication and performance improvement. The paper has some reference value to tax organizations on how to use modern performance management theory and how to design and perfect characteristic performance management mode.