The Application Of Six Sigma Quality Management Innovation

The subject of this thesis is "Six Sigma Quality Control's Applications and Innovations," "applications and innovations" is the key of this thesis. To make readers understand this thesis more easily, this thesis adopts lots of diagrams. By the way, this thesis adopts four small interesting cases in the third chapter, which has satisfied the request of applications and innovations in practice well.The purpose of this thesis is to tell readers: Six Sigma is not as complex as you have imaged. Just as Jack·Welch said, "Six Sigma is just a method of variance". "If you understand this point, you will be a 60% Six Sigma expert; the other 40% is to remove the uncertainty coming from the variance."Readers can find that, the four small interesting cases in the third chapter do not introduce the applications and innovations in the manufacturing like some traditional articles about Six Sigma. But it makes a comparison between manufacturing and finance, civil aviation, HRM, and service to tell readers that Six Sigma should not just apply to the manufacture process of enterprises, but should apply to the enterprise's strategy, whose ultimate purpose is to form a "Six Sigma Corporate Culture".The research method of this thesis is: The first chapters introduces the background and significance of this subject, the main content is to tell readers the current situation of applying Six Sigma both at home and abroad, finding a gap between civil enterprises and famous international enterprises; the second chapters introduces fundamental theory of Six Sigma, the unique place of this part lies in that it makes a comparison between Six Sigma and another five management methods (including quality management methods), as the theoretical innovations; the third chapters is the key of this thesis, with the introduction of four interesting cases, it tells readers how to apply Six Sigma in each industry, as the practical innovation; Finally, the fourth chapter reaches the conclusion of this thesis: enterprises should apply Six Sigma in a comprehensive way, the administrative levels should be made strategically, and the ultimate purpose is to make Six Sigma come with Corporate Culture harmoniously.