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Hslg Institute Of Student Satisfaction Evaluation,

Posted on:2010-08-12Degree:MasterType:Thesis
Country:ChinaCandidate:B Y XiaoFull Text:PDF
GTID:2207360308466025Subject:Business Administration
Abstract/Summary:PDF Full Text Request
The student is the basic for the survival of the school, the school's work is also focused on the students. Therefore, the students satisfaction with the services the school reflects the efficiency of the various aspects of school work, the student satisfaction evaluation as to understand the student's need for schools to understand their strengths and weaknesses of the instruments, more and more used by educators.Colleges and universities are now competing not only biogenic competition, more competition in the service, with good service you can absorb a good source of students, such a cycle, the school could have further development. From the perspective of students, through the satisfaction of the evaluation, can provide them with a platform for voices, a more comprehensive understanding of their needs. From the perspective of school education, through the satisfaction of the evaluation, can be found in the end the quality of their teaching on how to improve.In this paper, read a lot of literature and information, based on student satisfaction related theories are reviewed, and comparative analysis and evaluation of student satisfaction at home and abroad research, hoping to provide reference for this study.Second, focuses on building a system of student satisfaction and student satisfaction index calculation method. First, introduced to build student satisfaction evaluation index system of the basic principles of student satisfaction measurement among the constituent elements and their mutual relations.Third, through interviews and questionnaire survey method to determine the HSLG college student satisfaction indicators, and complemented by experience in the use of expert assessment weighting method to establish the weight of each index to establish an objective set of possible satisfaction evaluation system with a higher reliability. Describes the survey implementation methods, and use a quarter of Graph the results of the evaluation analysis, identify the issues affecting the college student satisfaction of the key indicators to analyze the school's strengths and weaknesses, propose a solution by focusing on key issues and suggestions.
Keywords/Search Tags:HSLG university, student, satisfaction, evaluation
PDF Full Text Request
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