Legal Explore Of Protecting Catering Consumers' Right

Catering consume is a hot field in China's present service market. With fast development of this industry, the question of catering consumers'right protection has been revealed. There are more and more complaints from catering consumers. The realities of many secretly rules, hard to obtain evidence and lack of compensate standards become catering consumers'obstacles to defend their rights. They usually keep silence when they meet catering disputes. We don't have a satisfactory law system to protect catering consumers'right. It leads to the shortage of law foundation to directly solve disputes. As a result, catering consumers'right can't get effective protection.Center on the paper's theme of increasing protection on catering consumers' rights from legislation and promoting cantering industry to develop better, the paper will be planned as following.The first part discusses the definition of catering consumers'rights and the contents. Catering consumers'particularity may be appeared from the differences between catering consumers and general consumers. The main contents are analyzed.The second part discusses the necessity and feasibility to protect catering consumers'rights. I analyze the necessity to do protection from legislation in theory and the facts catering consumers'rights suffering damage. So as to illustrate the protection of catering consumers'rights is urgent. And the feasibility to protect catering consumers'rights is also analyzed on the theory basis we have got.The third part discusses the present situation and reasons of protecting catering consumers'rights in China. From the conclusions of legal situation, the shortages of catering consume in legislation are pointed. And the reasons are analyzed.The fourth part discusses the external protection on catering consumers' right and the successful experiences we can draw on. Introduce the advanced systems from legal-developed countries and areas, find out the suitable systems in catering industry which we can learn.The fifth part discusses how to build and complete the laws on catering consumers'rights protection. I give a legal position of laws on catering consumers'protection in macroscopic angle. In the entity laws building, the legal guarantee of catering consumers'safety right, the regulations on overlord provisions and the standard to compensate are focused. In the procedure laws building, the laws to develop consumers'function are focused. I analyze the building of small lawsuit court and the implement of inverting consumers'duty to put proof.