The Study On The Consumers' Rights And Interests Protection Of The Network Shopping

Along with the Internet technology as the representative of the rapid development of information technology, the online shopping which rely on computer technology is accepted by consumers for its fast, convenient advantages. However, we should see in the online shopping convenience to our lives, but also increases the risk of consumers. To better protect the legitimate interests of consumers shopping online and promote the network of economic health and harmonious development,it must be develop a set of management system which according to the characteristics of online shopping to regulate the network transaction.Consumer-rights protection in internet transaction has been discussed in this paper, Preliminary analysis of the current network status of economic development,and study all the violations that occurred in the online shopping process,ultimately the online shopping consumer protection measures and suggestions have been made. To achieve the sound development of the health of the network economy. This article is divided into four parts:First of all, the study about online shopping and online shopping for consumers. First, defining the meaning of shopping, and concluded the basic features, Then the analysis about online shopping industry has objective influ ence impact of objective on the economic and forecast its future development in China. Finally, the analysis of our current online shopping consumer protection aspects of the status quo.Second, focusing on the problems about protection of legitimate rights and interests of consumers shopping online. First, consumers rights which in the network's transaction process, security, privacy and other legitimate rights and interests of highly vulnerable to abuse, And to ask questions based on the analysis of online shopping because consumer rights is extremely weak,Finally after the consumer rights protection in the road against a very difficult manifestations.Again the system of Germany, Japan, the U.S. consumer protection in the online shopping experience in terms of legislation, on this basis with the objective reality of our legislation, to learn advanced experience in legislation, in order to further improve the legislative system in China and lay a solid foundation.Finally the current online shopping for the legitimate rights and interests of consumers are seriously infringed upon the status quo, this last part of a series of measures and recommendations. Include:strengthening the legislative building to protect the interests of consumers; established before the online shopping consumer protection system; improve the online shopping consumer protection mechanisms; building after the online shopping consumer protection system, through a series of measures to protect China's Internet economy healthy, orderly and harmonious development, better protection of legitimate rights and interests of consumers shopping online.