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The Empirical Study On The Work Engagement And Organizational Citizenship Behavior In The State-Owned Enterprises

Posted on:2012-01-16Degree:MasterType:Thesis
Country:ChinaCandidate:P ZhangFull Text:PDF
GTID:2219330338967486Subject:Business management
Abstract/Summary:PDF Full Text Request
Based on the state-owned enterprises of China, the study focused on how to improve the employees'work engagement, strengthen the organizational identification in order to prompt the employees to show more organizational citizenship behavior and gain better performance.The study adopted both qualitative analysis and quantitative analysis. The review of the related literatures is the main method of qualitative analysis. By reviewing the related theory, the article proposed that the work engagement can affect the organizational citizen behavior significantly. At the same time, the organizational identification moderates the relationship between the work engagement and the organizational citizen behavior. Work engagement adopted three dimensions including vigor, dedication,, absorption proposed by Schaufeli (2002). The organizational citizen behavior followed the five dimensions including identification with company, altruism toward colleague, conscientiousness, interpersonal harmony, protecting company resource, which is proposed by Professor Farh Jing-LI (1997). The organizational identification adopted the one-dimension model of Mael (1992).In the process of quantitative analysis, the study takes the employees, who work in nine state-owned manufacturing enterprises in Sichuan, as the study sample and gains the study data by questionnaire. Based on the analysis of study data by SPSS 16.0 and LISREL8.70, the study finds that different dimensions of work engagement can affect peculiar dimensions of organizational citizen behavior significantly. Meanwhile the organizational identification plays a significant moderation role in some dimensions between work engagement and organizational citizen behavior.Finally, the study comes to a conclusion and proposes some suggestions for human resource management in state-owned enterprises. At the same time, the limitation is pointed out and a future view is given.
Keywords/Search Tags:Work engagement, Organizational citizenship behavior, Organizational identification, Moderator
PDF Full Text Request
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