The Study On Six Sigma Deployment In China

Six sigma combines various quality theories, principles and methods, and deploys them into the daily operation of an organization, which effectively improves the quality of a company and greatly enhances its competitiveness. Studying the six sigma deployment of Chinese companies is helpful to promote six sigma management in China.This thesis uses the studying method of survey and on-site interviews. Based on the literature reviews, this thesis summarizes the success factors of six sigma deployment in foreign countries. According to the outcome of the literature study, the project team designed the questionnaire, released it and collected it. By analyzing the results of the collected questionnaires, the thesis studies the deployment status of different kinds of Chinese companies in leadership, six sigma strategies, customer-driven and customer-focus, fundamental management of Six Sigma, evaluation and motivation, and project performance. The project team also conducted on-site conversations with all levels of employees in the famous typical companies. Further in-depth service research is also conducted.Finally, the thesis gives detailed suggestions on the implementation of Six Sigma from strategic, operational, cultural and performance management perspectives; it also make recommendations on the government on how to support the six sigma management in companies, like publicity, encouragement and preferential policies.