| With the deepening of China’s reform and opening up, the institution reform is unceasinglythorough. Institutions would no longer for their own survival, development and future of sleep withoutany anxiety, must improve organizational performance to get the party and the government and thesocial public’s approval, can make a space for one person in the social competition.Hope this article studied the application of KPI as the core of the performance managementsystem in public institutions, to the establishment of KPI evaluation system in the organization, willexist for a long time, and its combination with organizational strategic objectives in the process ofcommunication, evaluation and application of activity in some misunderstanding and practicalproblems were dissected, analysis in KPI, on the establishment of index system, monitoring,communication, evaluation, evaluation results in the process of use, the possible problems, themisunderstanding, problem solving skills of analysis, a method of constructing system, an effective,practical model was established by KPI as the core of the performance management system theorganization, to establish a performance management system for the relevant units, especially for KPIas the core of the performance management system to provide effective support.This paper is divided into five chapters. The first chapter is the introduction, introduces thecontents and methods of research background and significance, research status at home and abroad andresearch; the second chapter is the content and method of performance management, explained theconcept of performance and performance management, difference between performance managementand performance appraisal, performance management process including the development ofperformance plan, performance counseling, the use of performance assessment, performance feedbackand performance results, simply introduces four methods of performance management, analyzes theadvantages and disadvantages of various methods of performance management, emphaticallyintroduces the Balanced Scorecard and KPI method, provide the basis for the introduction of KPI as thecore of the performance management system; the third chapter is the necessary and feasibilityconstruction of KPI S highway maintenance center of the performance management system based on S,introduces the present situation of highway maintenance center performance management system andthe existing problems, on this basis, put forward the necessity and feasibility of construction, thenecessity analysis mainly from the management of scientific, standardized, expansion factors toimprove employee positive and the choice of performance management tools; feasibility analysismainly from the strategic objectives, organization culture, operation. The fourth chapter is surfacedevelopment; basic S highway maintenance center performance management system based on KPI,including strategic objectives, description of the center, strategic stage of job analysis and post optimization, performance index system of structure, based on key performance indicators BSC, KPI todetermine the index weight distribution. Center after years of development, and ultimately determinethe strategic target, the center stage of the strategy is illustrated through the balanced scorecard, becausethe balance of the four dimension score card can clearly show the relationship between strategicobjectives and performance management. Job analysis is the basis of performance appraisal work,because work through the statement of work is an important reference standards of staff performanceappraisal index. Combining the balanced scorecard method, center of the KPI are introduced in detailfrom the financial dimension, the customer dimension, internal operation process dimension and thelearning and growth perspective, the departmental level KPI using fishbone diagram method, accordingto the Department KPI determine the employee KPI; in the distribution of KPI index weight,considering the current level of management center and the quality of the staff, the weight isdetermined by quantitative method design mainly supplemented by qualitative methods; the fifthchapter is the S highway maintenance center and the implementation of the performance managementsystem based on KPI. From the performance management process is the development of performanceplan, performance appraisal, performance appraisal guidance, performance feedback and performanceresults application in detail elaborated the S highway maintenance center and the implementation of theperformance management system based on KPI..The main conclusions are as follows:(1) in the S highway maintenance center performance management process in the implementation ofKPI performance management has the necessity, feasibility and operability;(2) set up key performance index system of clear and feasible is the basis of using the KPI method ofperformance appraisal, performance appraisal is also the key of success;(3) the S highway maintenance center to develop key performance indicator system should becombined with the balanced scorecard;(4) distribution of KPI index with two kinds of qualitative and quantitative methods, each hasadvantages and disadvantages, according to the actual situation of unit determines which method isadopted, and determines the weight distribution index according to the nature of the industry.. |
