IT Operation And Maintenance Of Project Risk Management

IT information technology from the beginning in the 1990s China began to develop rapidly, and in the economic, military, financial, infrastructure and other areas began to play their increasingly important role. With the rapid development of IT and information technology in all key areas in the country more and more important role in project management began to be introduced IT project construction and operation and maintenance being.Project management as a very popular subject in recent years, from the introduction of China to play in various fields has been an extraordinarily important role in causing people more and more attention. The project management risk management is to get people more unusual attention. PMBOK in accordance with the definition of Project risk is an uncertain event or condition that, in the event, at least one project will target such as time, cost, scope, or quality goals have a positive or negative. Project risk to the entire project has brought great uncertainty, would be key elements of project management in a dramatic effect, the event is likely to cause the failure of the project. It is also because of this, project management, we need active management of risk through risk identification, risk quantification and qualitative analysis, risk response measures and preparation for real-time monitoring of risk to maximize the elimination of risk events uncertainty, timely and accurate the first time that risk, identify risk, control risk, the success of the project so as to lay a solid foundation, can be said that risk management is essential to the success of the project management necessary condition.From project management in IT projects in the application of information technology and theoretical induction, found that most cases are related to IT systems development projects, and projects specifically for IT operations and analysis of cases is relatively small. However, this is not that IT operation and maintenance program is not important, from a business point of view of view, IT system development and success of on-line is just the beginning, and subsequent generation of IT operation and maintenance of stability is top priorityFrom my point of view in the financial industry, IT technology change and innovation in the financial industry’s core driving force, such as online banking network to promote the generation of electronic technology to promote the message of electronic bank documents and so on. At the various banking services in view of the growing homogenization, especially in China’s banking sector, so that each bank’s service quality (ie, the relative quality of operation and maintenance of IT systems) the level of competition among banks has become crucial. The IT operation and maintenance system of risk management is more important, because once the bank’s key core systems such as online banking system or abnormal weight off the system, not just give the banks a huge economic losses, but also to the bank’s reputation irreparable hit. Increasingly fierce competition in the financial industry today, risk management should arouse our attention.Note that, although the project management in IT development projects mature, but for IT operation and maintenance projects can not be applied mechanically. The classic approach to project management and risk management guide only way to our future operation and maintenance of IT project management pointed out the direction. Thus, in this article, in discussing the project’s IT operations risk management, IT operations will be made the special nature of the project;will be the classic project management approach to risk management theory, through risk identification, qualitative and quantitative risk analysis, risk response and risk monitoring in conjunction with ITIL (Information Technology Infrastructure Library, IT infrastructure) theory, through the various modules of ITIL, management (help desk, incident management, problem management, change management, knowledge management, assessment management), to identify, analyze and respond to IT operations project risk, risk control in the controllable range, the risk of uncertainty as to eliminate, to ensure the success of IT operation and maintenance project and make their operation and maintenance of IT project risk management analysis.