SAP Sales Order Management Company C Under Uncertain Demand Condition

Enterprises carry out global allocation of resources and the market competition has been concentrated on the competition of information and supply chain. However, with the bigger competition pressure from globalization, the risk and uncertainty is also bigger than before, and the uncertainty of supply chain has become the common phenomenon. Therefore enhancing the management on supply chain is the most important way to improve their advantages and competitiveness. As the top of the supply chain, the sales order and forecast are very important to the manufacturing enterprises, so how to optimize the order management is the focal point to the whole supply chain. With the development of information management technology, ERP system has become the important tool for the company to survive and develop. MySAP ERP with both information technology and advanced management ideas, reflecting the management concept on the whole supply chain resources, can supply the strategic solutions for the order management and optimization for manufacturing companies under the complicate economic conditions.Based on the supply chain and order management theories, and combining the factors of uncertainty under the current economic environment, this paper taking C Company as the study subject, makes detailed analysis on the order management problems of C Company. In Chapter3it describes the main reason of the current customer satisfaction decreasing of C Company is caused by the bad order management under the demand uncertainty. Therefore in Chapter4the writer points out to improve the order management system of C Company, and do further order management optimization based on mySAP and make KPI measurement and keep continuous improvements, to integrate the resources more effectively, and to increase the competitive advantages and customer satisfaction.